171029 - Bilingual Administrative Support Worker - Department of Social Development and Seniors - Temporary

The Department of Social Development and Seniors is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.

The purpose of this position is to provide bilingual reception, secretarial and administrative support to the Department of Social Development and Housing, primarily to Child and Family Services Charlottetown office, with some provincial duties as well. This position requires working knowledge of the programs and services of Child Protection Services and Children's Services to effectively carry out the key responsibility areas of receptionist, secretarial and administrative support.

Duties will include but are not limited to:

• Receiving and responding to incoming calls, identifying calls of an urgent nature, and referring appropriately.
• Obtaining and updating information on various programs and services to answer general inquiries.
• Ensuring the reception telephone is programmed & forwarded as required at beginning and end of day
• Maintaining and distributing up-to-date telephone listings.
• Receiving, screening, and/or directing visitors to the office and answering all queries of a general nature.
• Ensuring staff contact lists are kept up to date.
• Scheduling boardrooms in the Sherwood Business Centre.
• Greeting, assisting and/or directing visitors and the general public.
• Ordering all office supplies in accordance with Department office supply purchasing procedures.
• Ensuring office supply invoices are coded, signed, and put in for payment.
• Entering Child Protection reports on ISM
• Verifying packing slips against orders received and following up on any discrepancies.
• Distributing supplies to staff and/or stock.
• Ensuring stock areas are kept orderly and clean; and other related duties as required.
• Other duties as required.

Minimum Qualifications:

• High school graduation diploma supplemented by a diploma in a recognized office studies program;
• This is a bilingual position. Advanced oral proficiency in English and French is required.
• Demonstrated equivalencies will be considered
• Instructional skills in office procedures as well as advanced computer skills and knowledge of current software applications e.g., Microsoft Word, PowerPoint, Excel and Outlook email;
• Considerable related administrative support worker experience;
• Strong communication, interpersonal, time management, decision-making and organizational skills;
• Proficient in English and French, oral and written;
• Ability to work independently and as a team member;
• A good previous work and attendance record and acceptable Criminal Record Check, Vulnerable Sector Check and Child Protection Record Check.

Other Qualifications:

• Proficiency in other languages is considered an asset;
• Ability to work in a high activity area;
• Customer service focused as well as knowledge of the programs and services provided by the Department of Social Development and Housing.
• Applicants are expected to complete the full length of this assignment, unless applying for a permanent position.
• This competition may be used to fill future job vacancies.

Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.

Where possible, submitting an electronic resume or job application is preferred. Otherwise, please return forms to PEI Public Service Commission, P.O. Box 2000, Charlottetown, Prince Edward Island, C1A 7N8. Applications may be sent by fax to

IT IS THE RESPONSIBILITY OF THE APPLICANT TO CONFIRM RECEIPT OF THE APPLICATION, BY TELEPHONE OR IN PERSON PRIOR TO THE CLOSING DATE.

Please ensure that the appropriate Posting ID number is stated on all application forms. You can apply online or obtain an application form by visiting our web site at Forms may also be obtained by contacting any PEI Government office, ACCESS PEI Centre, Regional Services Centre, or by telephone

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