Product Manager

Manager, Wireline Product Management
Designated Office
Eastlink

6080 Young Street

Halifax, NS

This Position Is
100% in office reporting to the designated office.

Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV.

We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

Product Management is a pivotal department of our business who create product strategies aimed at solving customer challenges and developing products for customers that create amazing customer experience. Our goal is to build products and services that customers love while creating a unique competitive advantage.

Reporting into Director, Product Management & Strategic Projects, the Manager, Wireline Product Management owns the product strategy and long-term product's vision in collaboration with key players, oversees the entire lifecycle of product development for a business with an end-to-end view of our customer lifecycle journey while making sure the team is running effectively and improve processes.

Responsibilities

• Manage Wireline product (Video, Internet, Telephone & Smart Home) and bundles through leading & supporting Product Managers
• Develop pricing strategies based on competitive positioning and profitability
• Oversee projects and go-to-market activities to achieve business objectives
• Research, analyze, and interprets industry and market trends
• Communicate product strategy and update leadership and other key players
• Ensure compliance with industry regulations and network capabilities.

Requirements

• Post secondary education in Business, project management, or a closely related field
• 5 years of experience in Product Management, Product Development or Marketing
• Highly collaborative leader with the skill sets required to influence, gain buy-in and evoke action in a cross functional team environment
• Highly motivated to continuously improve products/processes and able to think out of box
• Strong analytical skills, data-driven thinking, interpersonal and communication skills
• A keen business sense resulting from strong business and financial acumen with an entrepreneurial spirit
• Ability to synthesize complex data into a relevant, succinct and well-rounded business strategy to influence customer acquisition and retention decisions
• Knowledge in the areas of strategic review & planning, product management/ development, customer base management, consumer/market research, competitive analysis, sales and financial planning
• Proactive, detail oriented, positive and curious individual who has a passionate dedication to their craft
• Comfortable with ambiguity, shifting priorities and balancing multiple priorities/needs
• Ability to work under pressure and deliver high quality work in a highly competitive and fast-paced environment
• Strong price plan/package modelling skills with experience building complex subscriber and/or financial models

Why Choose Eastlink?
Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team "on the ground" not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Get your careers started with us and stay with us, your journey begins here