Carrier Manager

2 weeks ago

Burlington ON LP C, Canada Ippolito Group Full time

Ippolito Transportation, part of the Ippolito Group of Companies, has been proudly family-run and trusted in the produce industry for over 75 years. Our award-winning transportation division was proudly recognized as one of the Best Fleets to Drive For 2025, celebrating our strong culture, driver support, and commitment to excellence across North America.

Our growing and highly respected team is looking for a motivated and detail-oriented Carrier Manager to join our head office in Burlington, Ontario.

Be part of something bigger

We're looking for a Carrier Manager to manage our external carrier network and ensure our transportation operations continue to deliver reliable, cost-effective service across North America. In this role, you'll oversee the full lifecycle of carrier relationships—from onboarding and compliance to negotiations, performance management, and strategic network development.

What You'll Do

  • Build and maintain long-term relationships with carriers, acting as their primary point of contact.
  • Lead onboarding for new carriers, including contracts, insurance verification, and system setup.
  • Negotiate rates, service expectations, and capacity commitments to support daily, seasonal, and project-based freight.
  • Monitor carrier performance, manage exceptions or claims, and implement continuous improvements.
  • Track KPIs, prepare business reviews, and ensure carriers meet compliance standards.
  • Collaborate closely with operations and leadership to secure reliable, cost-effective coverage.

What We're Looking For

  • 2–5 years of experience in transportation, brokerage, freight forwarding, or logistics.
  • Knowledge of North American freight markets, carrier operations, and transportation regulations.
  • Strong negotiation, communication, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced, dynamic environment.
  • Proficiency with TMS, Truckmate, Salesforce, Load Link, DAT, or similar systems.
  • Post-secondary education in Supply Chain, Logistics, Business, or related field preferred.

Why Join Us

  • Work with a supportive and collaborative team.
  • Play a key role in shaping our carrier network and supporting operational excellence.
  • Competitive pay and opportunities for growth within our transportation organization.

Ready to take your carrier management skills to the next level? Apply today

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At the Ippolito Group, we are committed to fostering a workplace that embraces diversity, equity, and inclusion. We believe that every individual has unique strengths, experiences, and perspectives to offer, and we actively seek to create an environment where all employees, job applicants, and stakeholders feel valued, respected, and empowered.

As a job applicant, we encourage you to be your authentic self throughout the application process. Should you require any accommodations please let your recruiter know. Your unique experiences and perspectives are valuable to us and contribute to our collective success. We welcome your questions, feedback, and suggestions as we continue to grow and improve our equity and inclusion initiatives.

As a federally regulated employer, Ippolito Transportation Inc. follows all requirements of the Canada Labour Code in our hiring and job posting practices.

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