Technical Support Engineer

1 week ago

Montreal, Quebec, Canada 5V Tech Full time

Technical Support Engineer - GNSS Simulation

  • Montreal, Canada
  • Permanent, Full-time Employee
  • Salary approx. CAD $70,000–$95,000 - depending on experience
  • Bonus and a competitive benefits package available
  • Hybrid-Remote Working Flexibility

This global leader in resilient positioning, navigation, and timing technologies is searching for a
Technical Support Engineer to specialise in their advanced GNSS simulation system
s, used by aerospace, defence, automotive and telecom organisations worldwide.

In this role, you'll combine
deep technical troubleshooting
with
customer-facing work
, supporting complex GNSS simulators built around Linux, Python, C++ and RF hardware. You'll be a key link between engineering, applications, sales and end users, helping them design, deploy, and debug high-performance simulation setups.

What you'll do...

  • Work directly with customers to understand setups, answer technical questions, and diagnose issues across software, Linux systems, networks and hardware.
  • Reproduce and troubleshoot complex problems in lab environments, collaborating closely with engineering and applications teams to drive fixes and workarounds.
  • Provide remote and on-site technical assistance, including product demonstrations, integration support and training sessions.
  • Create and maintain clear technical documentation, FAQs, application notes and internal knowledge base articles.
  • Capture field feedback and feed it back into product and engineering teams, helping to shape roadmap, usability and serviceability.
  • Support occasional activities around timing products where they integrate with GNSS simulation solutions.

What you bring...

  • Professional background in software, electronics, telecommunications or a related technical field.
  • Strong hands-on experience with Linux systems and scripting / tooling in Python; some C++ exposure is a plus.
  • System mindset combining software, hardware and networking; comfortable around lab equipment and test setups.
  • Ideally, exposure to GNSS, RF, SDR or test & measurement environments.
  • Excellent communication skills, able to explain detailed technical topics in clear, customer-friendly language.
  • Strong customer-service orientation and willingness to travel occasionally domestically and internationally.
  • English and French language communication.

If this could be you then APPLY NOW to disucss the details with us...

5V Tech are acting as an Employment Agency for the purposes of this position. We offer a reward scheme if you can recommend someone for this position - €250 for you and €250 to a charity of your choice. 5V Tech are recognised talent solutions experts within IoT and Deep Tech, working across Europe, the UK, and North America

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