Catering Sales Manager

Are you passionate about creating memorable events, building meaningful client relationships, and driving sales results? Chateau Lacombe Hotel is seeking a motivated Catering Sales Manager to join our team and support our continued growth in the events and hospitality market.

Located in the heart of downtown Edmonton, Chateau Lacombe Hotel is known for exceptional service, iconic views, and outstanding guest experiences. As part of Nova Hotels, we are dedicated to innovation, service excellence, and fostering an environment where team members can grow and succeed.

If the below description sounds like you, please apply online. No phone calls please, and in person resumes will not be accepted.

As one of our Catering Sales Managers, you will be a primary point of contact for clients planning meetings, banquets, receptions, and small to mid-sized events. You will guide clients through the planning process, provide exceptional service, and ensure each event is executed seamlessly. Working closely with the Senior Catering Manager, you will support departmental sales goals and maintain strong client relationships.

• Drive catering sales through proactive outreach, prospecting, follow-ups, and relationship building.
• Coordinate event details including menus, logistics, setups, BEOs, and communication with internal departments.
• Manage small to mid-sized corporate, government, and social functions.
• Conduct site tours, client meetings, and sales calls to support new and repeat business.
• Build and maintain strong relationships across corporate, government, and social event markets.
• Support the development of annual sales goals, marketing initiatives, and departmental planning.
• Maintain accurate client data, event information, and documentation within catering and CRM systems.
• Represent the hotel professionally at networking events and industry functions.
• Provide support and collaboration within the catering and banquet teams to ensure exceptional guest experiences.

• Hospitality Management education preferred.
• Minimum two years of supervisory experience in hospitality sales, catering, or events.
• Strong leadership and relationship-building skills.
• Excellent communication, organizational skills, and attention to detail.
• Proficiency with computers; experience with catering systems or CRM platforms an asset.
• Valid driver's license and ability to travel as needed.
• A proactive, solutions-focused mindset with a passion for exceptional client service.

WORK ENVIRONMENT:

The work environment is a hotel setting, which has the following conditions: medium-high noise environment; high traffic area for internal guests, exposure to moving parts and equipment such as vacuum, steam cleaner, washer, and dryer. Potential exposure to theft and/or belligerent guests. Exposure to chemicals. Frequently working in areas of high temperatures around heavy equipment. Exposure to sharps and biohazards.

Nova Perks:

• Meal program
• Staff rates at any of our locations throughout NWT, Saskatchewan and Alberta.
• Friends & Family Rates at any of our locations
• Extended Health Benefits for full time employees
• Employee Discounts at the F&B Outlets

About us

Nova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 14 full and limited-service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels strives to provide you the utmost in comfort and service at a great price. No matter if you are an employee of Nova Hotels or a valued guest, we want you to feel like you are a part of our family.

We thank all applicants for their interest in the Chateau Lacombe Hotel, however, only those considered for an interview will be contacted.