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Client Account Manager, Large Customer Sales
2 weeks ago
Job Description
Interview process: 2 interviews + take home asessment
We're looking for a sharp, positive and motivated self-starter to join our Canadian Large Customer Sales team. As a Client Account Manager, you will closely collaborate with your Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.
Responsibilities:
- Collaborate closely with Client Partners to meet and exceed your clients' marketing goals
- Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
- Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
- Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
- Educate brands and media agencies, effectively communicating Reddit's value proposition and best practices for advertising on the platform
- Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
- Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
- Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
- Proactively seek and represent client needs and asks to cross-functional stakeholders
- Shape Reddit's native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
- Proactively identify areas of improvement and drive the execution of solutions
Required Qualifications:
- 5 years of experience in advertising sales and account management
- Strong understanding of customer marketing funnel and traditional marketing ecosystem
- Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
- Tenacious and entrepreneurial approach to working through product, process, and client challenges
- Experience cultivating strong relationships with external partners
- Exceptional communication and interpersonal skills
- Ability to work in a fast-paced and unstructured work environment
- High attention to detail
- Proficiency in Excel preferred
- BA / BS degree or equivalent work experience
