Operations Enablement Specialist

13 hours ago

Markham, Ontario, Canada Aviva Full time $60,000 - $120,000 per year

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We're proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We're not just about insurance; we're about making a real difference by protecting what matters most.

The Opportunity

We're looking for a collaborative and solutions-oriented Operations Enablement Specialist to join our Surety team. In this role, you'll be the bridge between frontline operations and leadership—driving process improvements, supporting strategic initiatives, and enabling operational excellence. You'll collaborate with IT, vendors, and cross-functional teams to deliver scalable solutions that enhance performance and efficiency.

What you'll do

  • Lead and implement process improvements across Surety operations

  • Identify inefficiencies and translate them into practical, scalable solutions

  • Maintain governance for process documentation, training, and reference materials
  • Act as the primary contact for Surety system vendors and internal stakeholders
  • Coordinate testing, feedback, and rollout of system enhancements
  • Support change management and training initiatives
  • Assist leadership with strategic planning and performance reporting
  • Analyze operational data to support continuous improvement

What you'll bring

  • 3–5 years of experience in operations, enablement, or process improvement roles
  • Experience in insurance or a regulated industry is a plus
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder engagement abilities
  • Proficiency in Excel, PowerPoint, and process mapping tools
  • Experience working with IT teams and external vendors

What you'll get

  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Hybrid flexible work model.
  • Outstanding career development opportunities.
  • We'll support your professional development education.
  • Competitive vacation package with the option to purchase 5 extra days off per year.
  • Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
  • Corporate wellness programs to support our employees' physical and mental health.

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require specific accommodation because of a disability, please contact your Talent Acquisition Partner so that appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

  • Operations Enablement Specialist

    13 hours ago

    Markham, Ontario, Canada Aviva Canada Full time US$50,000 - US$80,000 per year

    Experience AvivaIndividually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.AtAviva Canada, we put people first, our employees, our customers, and our communities. We're proud of a culture built on care, inclusion, and collaboration, where your...

  • Technology Enablement Specialist

    6 hours ago

    Markham, Ontario, Canada Sentrex Health Solutions Full time US$75,000 - US$120,000 per year

    Position Type:Full TimeDepartment:ITWork Location:Markham, ONWork Arrangement:HybridWork Hours:Monday to Friday - standard business hoursA proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions...

  • Operations Specialist

    7 hours ago

    Markham, Ontario, Canada Sienna Senior Living Full time $60,000 - $90,000 per year

    At Sienna, we empower our team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve.  Our purpose is simple:to cultivate happiness in daily life WHAT SIENNA OFFERS:We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful...

  • Intermediate Specialist, IT Operations

    12 hours ago

    Markham, Ontario, Canada Aecon Group Inc. Full time $60,000 - $80,000 per year

    It has come to our attention that various international organizations or individuals have been offering false employment opportunities at Aecon Group Inc. Aecon Group Inc. employment policies and processes involve interviews, and candidates who seek employment are never required to pay us any sum of money. To do so would be contrary to our business conduct...

  • Director of Sales, Customer and Solutions Enablement

    7 days ago

    Markham, Ontario, Canada Harris Computer Full time $80,000 - $120,000 per year

    A division of Harris, Advanced is seeking a dedicated and results-driven Director of Sales, Customer and Solutions Enablement to join our dynamic team in the utility billing sector. In this pivotal role, you will be responsible for effectively presenting our cutting-edge Enterprise Customer Information System during product demonstrations, building...

  • Site Acquisition Specialist

    4 days ago

    Markham, Ontario, Canada Xplore Inc. Full time $80,000 - $120,000 per year

    Xplore Inc. is looking for a Site Acquisition Specialist to join the Real Estate Team in Canada.The Site Aquisition Specialist will manage the day-to-day activities of the wireless and wireline related activities on behalf of the Network Real Estate team and legal department. The Site Aquisition Specialist will assist and support on all related projects that...

  • Audiologist / Hearing Aid Specialist

    6 days ago

    Markham, Ontario, Canada Toronto Hearing Services Full time $70,000 - $100,000 per year

    FULL TIME / PART TIME AUDIOLOGIST / HEARING INSTRUMENT SPECIALISTAre you looking to join a supportive, collaborative work environment? We are a well-established, independent Audiologist-owned clinic in Markham and North York, Ontario looking for a confident, self-motivated Hearing Instrument Specialist to join our team. You must be able to provide...

  • Audiologist / Hearing Instrument Specialist

    2 weeks ago

    Markham, Ontario, Canada Toronto Hearing Services Full time $70,000 - $100,000 per year

    TORONTO HEARING SERVICES - AVAILABLE IMMEDIATELYAre you looking to join a supportive, collaborative work environment? We are a well-established, independent Audiologist-owned clinic in Markham and North York, Ontario looking for a confident, self-motivated Audiologist and Hearing Instrument Specialist to join our team. You must be able to provide exceptional...

  • Solutions Specialist 1

    1 week ago

    Markham, Ontario, Canada Computacenter AG & Co. oHG Full time $80,000 - $120,000 per year

    About the roleThe Solution Specialist 1 is a key partner of the Account Executive/Sales Representative and is responsible for driving the technical strategy and delivering additional revenue from services and solutions associated with a practice. You will be mapped to several accounts within your primary sales region with occasional support to other sales...

  • Chief Operating Officer

    1 week ago

    Markham, Ontario, Canada Pacific Smoke International Inc. Full time $120,000 - $180,000 per year

    Our client is searching for a Chief Operating Officer with the drive, grit, and commercial mindset to power a rapidly expanding enterprise. This is a unique opportunity for a high-potential leader who thrives in fast-paced environments, brings a hands-on approach, and is passionate about building operations that directly enable sales and market success.As...