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Chief Operating Officer

2 weeks ago

Markham, Ontario, Canada Pacific Smoke International Inc. Full time

Our client is searching for a Chief Operating Officer with the drive, grit, and commercial mindset to power a rapidly expanding enterprise. This is a unique opportunity for a high-potential leader who thrives in fast-paced environments, brings a hands-on approach, and is passionate about building operations that directly enable sales and market success.

As COO, this executive will be at the center of scaling global supply chain, manufacturing, and distribution, with a continued focus on how operational activities fuel commercial growth. The role oversees logistics and sourcing across international markets, builds collaborative vendor partnerships in Asia, and champions a culture where innovation, accountability, and results define success.

Reporting to the Owners and the Board, this leader will be responsible for ensuring that operational excellence matches the company's pace of growth. The COO will bring structure, insight, and agility, ensuring that the business delivers consistently, efficiently, and profitably as it continues to expand across Canada, the United States, and beyond.

Key Responsibilities

  • Enable Commercial Success:
    Build and optimize operations that are tightly aligned with sales goals, ensuring every activity accelerates market impact and revenue growth.

  • Scale for Growth:
    Lead the expansion of supply chain, manufacturing, and distribution to support rapid business growth and evolving market needs.

  • Drive Performance:
    Establish and monitor KPIs that foster a disciplined, data-driven culture focused on speed, efficiency, and accountability.

  • Champion Innovation:
    Guide product innovation, SKU expansion, and vertical integration, finding new ways to improve speed to market and operational agility.

  • Build Winning Teams:
    Recruit, reorganize, and inspire teams that embrace ownership, collaboration, and continuous improvement.

  • Collaborate Across the Business:
    Work closely with sales, product, and vendor operations to ensure operational strategies consistently enable commercial objectives.

Candidate Profile

  • High-Potential and Gritty:
    Experienced operating at scale and comfortable moving quickly in entrepreneurial settings.

  • Commercially Minded:
    Understands how operational excellence drives growth, customer experience, and market share.

  • Innovative and Metric-Driven
    : Thrives in environments where experimentation, learning, and data guide decision-making.

  • Operational Expert:
    Skilled in high SKU growth, product innovation, vertical integration, and global logistics.

  • Team Builder:
    Proven success developing and leading teams to deliver results in fast-changing, high-growth environments.

  • Vendor Partnership Architect:
    Strong track record of building trusted relationships to enhance speed to market while optimizing cost and quality.

  • Global Perspective:
    Willing and able to travel internationally, including to China and the United States, several times per year.

  • Added Strengths:
    Experience with Sales and Operations Planning (S&OP) or Integrated Business Planning (IBP) is considered an asset.

Ready to Build What's Next?

This is an opportunity to shape the operational engine behind a fast-growing consumer business. The role offers the chance to drive innovation, scale performance, and build the systems that will define the company's next chapter of growth.

For further information or to discuss your candidacy, please contact:

Sheriza Perabtani

Vice President, Richter Executive Search

Kennedie Janes

Research Associate, Richter Executive Search


Richter
is a Business | Family Office providing strategic advice on business matters and on families' financial objectives across generations.

Our Executive Search team collaborates closely with our in-house experts in organizational design, leadership assessment, growth strategy, and succession planning. This synergy enables us to identify and attract leadership talent that drives growth, fosters innovation, and builds upon the company's legacy for future generations.

What sets us apart is our holistic approach, which has allowed us to perfect the 'art' of finding the ideal match for each entrepreneur's unique style, values, and culture.