Manager, Digital Sales and Merchandising

Manager, Digital Sales & Merchandising

The salary for this position begins at $54,305 and will be determined based on experience.

Changing the world, one book at a time.

As a team of dedicated book-loving professionals, we discover, shape, and share content that nurtures thoughts, dreams, and conversations around the globe, ensuring that both new and established voices are heard.

We are looking for a dynamic, tactical, and collaborative Manager, Digital Sales & Merchandising to join our Sales, Marketing, and Publicity team.

Do you excel at building strong relationships with both internal and external partners? Would you thrive at collaborating across teams to connect readers and listeners with content they'll love? Do you love digging into data as much as you love talking about books? Are you energized by working with digital accounts and optimizing campaigns to drive performance?

If you're excited by the idea of finding creative ways to reach readers and boost sales, consider joining us as we write new chapters of Penguin Random House Canada's story together.

Your contribution to the story:

At Penguin Random House Canada, our Online and Digital sales team is focused on maximizing discoverability and revenue for our full catalogue of titles. We stay close to market trends and pride ourselves on being agile and responsive.

As part of this team, the Manager, Digital Sales & Merchandising will be responsible for developing and executing merchandising and promotional strategies across our digital retail accounts, including Audible, Spotify, Kobo, and Apple. You will play a key role in optimizing discoverability and driving digital sales performance across all Penguin Random House titles and imprints.

Reporting to the Group Director, In-Market and Digital Sales, you will work within the Online & Digital Sales team to optimize merchandising and promotional opportunities, manage key account relationships, and bring a growth mindset to all that you do.

What you'll do:

• Build and maintain strong, collaborative partnerships with major digital accounts, including Spotify, Audible, Kobo, and Apple.

• Present our titles to digital retailers, highlighting merchandising opportunities and curating the best possible promotional opportunities across our full catalogue.

• Maximize visibility and responsiveness across digital accounts by identifying and surfacing high-impact promotional opportunities.

• Provide feedback from digital accounts to internal teams to inform broader sales and marketing strategies.

Experience and knowledge you'll bring (qualifications):

• Minimum of 3 years of sales experience, ideally with exposure to digital media.

• Excellent written, verbal, and presentation skills.

• A collaborative, relationship-oriented mindset with a passion for customer service.

• An ability to harness data to identify growth opportunities and guide decision-making.

• Proficiency with Microsoft Excel, PowerPoint, and similar tools.

• A quick learner with an aptitude to pick up new platforms such as Teams, Asana, and Power BI.

• Strong organizational and multitasking skills with attention to detail.

• A proactive, solution-oriented mindset with the ability to work independently and cross-functionally.

• An inclusive approach, supported by cultural competency and a proven ability to collaborate with people from across a wide range of diverse backgrounds.

• Enhanced knowledge, awareness, and experience with the culture and history of any community that has faced marginalization is considered a plus.

• And of course, a deep passion for books

We are actively seeking to add team members from communities with lived experiences of marginalization and underrepresentation. We respect and value each individual and their lived experiences and are committed to creating a more diverse team and establishing a culture of belonging. If you self-identify as Black, Indigenous, a person of colour, a member of the LGBTQIA2S+ community or another marginalized group, we strongly encourage you to apply.

This role requires 3 days per week at our Toronto office located at 320 Front Street West. As such, we require candidates to reside within commuting distance of our office.

To apply, please submit a cover letter and resume by Friday, November 28, We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted.

Please contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies. Please note that this inbox will not be monitored for job applications. Only complete applications submitted through the Careers page will be considered for the role.

Company: Penguin Random House Canada Limited | Job ID: 284424