Security Shift Supervisor

Overview
Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions

Start your phenomenal career with Allied Universal today

Job Description
Allied Universal is Security Shift Supervisor for a Retail Mall (Overnight Shift) in North York, ON.

Title:
Security Shift Supervisor

Location
:
North York, ON

Pay-rate:
$22.00 to $24.00 per hour

Schedule:
Sunday , Mon- Thurs

*Overview*
:
Allied Universal is seeking a strong, experienced Security Shift Supervisor to lead evening operations at a high-traffic retail mall in North York. This role requires exceptional leadership, excellent communication skills, and the ability to adapt to evolving customer and site needs.

The ideal candidate will have previous retail supervisory experience, a keen eye for detail, and a proven track record in managing teams, writing clear and accurate reports, and maintaining a safe and welcoming environment for shoppers, tenants, and staff.

*Responsibilities:*

• Supervise and Lead: Oversee the evening security team, ensuring effective shift operations and adherence to site policies.
• Incident Management: Respond promptly and professionally to emergencies, alarms, and incidents while coordinating with law enforcement or emergency services when necessary.
• Access & Surveillance: Monitor CCTV systems, patrol the property, and enforce access control to maintain a secure environment.
• Reporting: Prepare accurate, detailed incident and daily activity reports; ensure documentation is completed to company standards.
• Customer Service: Interact with mall management, tenants, and visitors with professionalism, ensuring a positive experience while enforcing safety measures.
• Team Coordination: Conduct briefings, assign tasks, and provide on-shift coaching to maintain team efficiency and morale.

*Requirements:*

• Minimum 2 years of supervisory experience in retail security, shopping malls, or a similar high-traffic environment.
• Recognition or proven merit in the field of security or law enforcement is strongly preferred.
• Excellent communication skills in English, both written and verbal.
• Strong report writing and documentation abilities.
• Proficient with computers, surveillance systems, and digital communication tools.
• Must have a valid Ontario Security License.
• Must be eligible to work in Canada and pass a comprehensive background check.
• Standard/Emergency First Aid and CPR certification.
• Must be eligible to work in Canada up to 40 hours a week.
• Must be at least 18 years old.
• Physically fit: able to stand/walk for long periods, climb stairs, and occasionally lift/carry up to 20 kg.

Benefits:

• Opportunities for career growth and advancement.
• Comprehensive health and dental benefits
• Paid training and development programs.

Disclaimer:
As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.

Closing
Allied Universal is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

Requisition ID