Afternoon Shift Supervisor

NEXT Supply is the new generation of supplier in wholesale Plumbing and Hydronics – setting superior standards in service, product availability and delivery. NEXT has strategically located local warehouses across and beyond the GTA, each with a full quantity of inventory and strong, strategic delivery capabilities.

Purpose of Job:

The Shift Supervisor adds value to our Customers and our Co-Workers by overseeing the daily operations of the warehouse during assigned shifts. The Shift Supervisor plays a key role in leading and motivating the warehouse team, maintaining safety and quality standards, and ensuring customer satisfaction.

Our Core Values & Character Expectations:

Be Integral to Our Customers, Our Co-Workers and Our Community

At Next Supply, we are a respectful and collaborative culture where diversity, innovation, integrity and entrepreneurial spirit come together. Life at NEXT is about being part of a hardworking, dynamic and inclusive team. At Next Supply we believe it's not just what we do, but how we do it that makes a great place to work.

To support these values and culture the following character qualities are requirements of this position:

Motivated

We are engaged. We strive for excellence and know that personal accountability and ownership drive our success.

Adaptable

We are flexible. We are responsive to workplace expectations that require us to continuously change and develop to be successful.

Thoughtful

We think it through. We seek information and data, not just to confirm what we believe, but to challenge us to think logically about why we do it, how we do it, and who we do it with.

Trustworthy

We have integrity. We do what we say and do the right thing even when it's hard or inconvenient.

Evolving

We love new opportunities. We proactively suggest and embrace innovative and better ways to grow our business and serve our customers.

Reliable

We show up. We are committed to our coworkers and customers and the quality work that enables our success and theirs.

Supportive

We care. We are compassionately focussed on creating a positive experience for our customers and co-workers.

YOU MATTER. OUR CUSTOMERS MATTER. OUR COMMUNITY MATTERS

Primary Duties and Responsibilities:

Ensure all duties and responsibilities are completed as per Next's Standard Operating Procedures.

• Team Leadership: Lead, motivate and support the warehouse team to maintain high morale and develop high potential team members; Conduct daily team meetings to communicate goals/ daily priorities, expectations, and updates; Maintain a presence in the warehouse and promote company policies and procedures, and model company values; address performance issues promptly and implement corrective actions
• Operations Management: Oversee all warehouse activities including hiring and scheduling of staff, timesheet approvals, filing incident reports etc.; Ensure that all tasks are completed accurately and on time; Monitor and evaluate team performance to ensure the warehouse team achieves productivity targets, providing feedback, reviews, coaching and development as needed
• Safety and Compliance: Enforce safety protocols and ensure a clean, organized, and safe work environment; Conduct regular safety audits and ensure required training and onboarding occurs and is tracked for the team
• Communication: Maintain clear and effective communication with the warehouse team, management and other departments to ensure smooth operations; Provide regular updates and reports to the Manager - DC
• Problem Solving: Resolve operational and customer related issues and challenges efficiently; Implement process improvements to enhance productivity and efficiency

These duties reflect the general details of the role but are not exhaustive. There will be tasks that are necessary to the job which may also be required.

Recommended Qualifications:

Knowledge/Skill/Ability Requirements:

• Strong leadership and team management skills
• Ability to consistently model the character qualities listed above
• Excellent organizational and multitasking abilities
• Strong problem-solving & prioritization skills
• Ability to operate warehouse equipment (reach truck, forklift etc) safely and efficiently an asset
• Strong verbal communication skills and the ability to work well in a team environment
• English reading and writing skills
• Good computer skills with the ability to read and use reports in Word, Excel and PowerPoint

Experience & Education:

• 3-5 years previous warehouse and leadership experience
• High School Diploma or equivalent
• Previous experience developing and implementing process improvements
• Logistics experience an asset
• MHE Certification required or the ability to obtain within three months of employment. On-site training will be provided if required by the position

Physical Demands/ Working Conditions:

• This position may be required to assist in any role in the warehouse as needed to meet productivity targets
• Position requires the ability to work in a fast-paced environment and handle high-pressure situations calmly and effectively

Once you have gained proficiency in your current role and developed the necessary skills and experience, you are encouraged to explore other career opportunities within the organization that align with your goals and aspirations.

We're eager to welcome candidates who believe in excellent service and in being involved with their co-workers, customers, and the community. We appreciate all applications, however, only those selected for an interview will be contacted.

We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honour accommodations at any part of the recruitment process and invite you to let us know how we can help.