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Assistant Studio Coordinator
2 weeks ago
JOB POSTING | ASSISTANT STUDIO COORDINATOR
ABOUT SCHOOL OF ROCK VANCOUVER
Performance-based music education programs combine one-on-one lessons with group band practices, making School of Rock the ultimate music school for kids & adults For over a decade, School of Rock has taught guitar, bass, drums, vocals, and keys through an innovative performance-based method. Students go through a series of private lessons and group rehearsals and then get to show off what they learn on real rock stages to real rock audiences. To learn more visit
ABOUT THE JOB
The Assistant Studio Coordinator is an integral part of the School of Rock Vancouver team by helping to create an amazing experience and community with students, parents and instructors. With strong customer service and organizational skills, the Assistant Studio Coordinator will be primarily responsible for customer service and sales, while working closely with the Studio Manager and Coordinators to assist with administrative and other duties as required.
RESPONSIBILITIES
- Welcome and check-in all students and guests
- Manage incoming leads and respond to customer inquiries through the school's ticketing system, email, phone, and other methods
- Schedule and lead tours of prospective students
- Answer phones and emails while providing excellent customer service to existing and prospective customers
- Assist the Studio Manager, Music Director and General Manager with a wide variety of tasks, projects, and other duties as required
- Attend events and represent School of Rock Vancouver as needed
- Manage the opening and closing of the school
- Adhere to the School of Rock Code of Conduct, safety policies, and other policies and procedures
REQUIREMENTS
- Experience in customer service or sales, ideally in a fast-paced environment
- Strong organization and attention to detail, with the ability to manage multiple priorities during busy times
- Comfortable with technology and able to learn new software and digital processes quickly
- Friendly, welcoming, and outgoing, with the confidence to engage students, parents, and instructors throughout the day
- Collaborative team player who enjoys supporting others and contributing to a positive studio atmosphere
- Interest in music or the arts is an advantage
- Experience working with youth is an asset
- A clean criminal record background check is required and is a condition of employment
- This position is entirely in-person at our Vancouver location. No remote work is available.
- 30-40 hours per week, 12:30pm-9pm on weekdays, and 9:30am - 6pm weekends. Shift times and days are subject to change and may vary depending on scheduled events and lesson schedules.
HOW TO APPLY
To apply for this position, submit a cover letter here on Indeed explaining why you are interested in working with School of Rock Vancouver along with your resume. PLEASE NOTE: IF YOU DO NOT SUBMIT A CUSTOMIZED COVER LETTER, YOU WILL NOT BE CONSIDERED FOR THE ROLE.
We thank all candidates for their interest in working with us, however only those selected for interview will be contacted.
Job Type: Full-time
Pay: $17.85-$19.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Company events
- Store discount
Application question(s):
- Why do you want to work at School of Rock?
Education:
- Secondary School (required)
Work Location: In person
