Studio Manager

**TO APPLY**

Please submit:

- Cover Letter
- Resume

**ABOUT US**

Directed by Kimberly Stevenson, The Happening Dance Company (The Happening) is a dynamic dance studio in East Vancouver that celebrates all bodies and all individuals, while creating first-rate dancers. The Happening is in it's 13th season, and has seen tremendous growth in the past few years. Our studio welcomes hundreds of dancers between the ages of 2-17 through our studio 7-days a week, in the genres of hip hop, contemporary, ballet, jazz, breaking, tap, broadway, acro and more.

**OUR CORE VALUES**
- Perseverance
- Authenticity
- Creativity
- Transformation
- Inclusivity

**ABOUT THE ROLE**

Studio Manager, reporting to Studio Owner

**RESPONSIBILITIES AND DUTIES**
- **Customer Service**:Greet and assist families, students and guests with a welcoming and friendly attitude. Handle inquiries, provide information, and ensure all interactions align with our commitment to community and inclusivity.
- **Community Engagement**: Foster a sense of community by building relationships with families, instructors and contractors.
- **Administrative Support**:Assist with student registration, attendance monitoring, submitting competition registrations, expense receipt management, and more. Support the Studio Owner in day-to-day operations and special projects as needed.
- **Studio Maintenance**: Ensure the studios are clean, organized and fully stock with necessary supplies. Takes initiative to address any issues that arise and maintains a safe, welcoming environment.
- **Costume Assistance**: Taking dancer measurements, costume ordering, unboxing and sorting, costume fittings, returns and tracking.
- **Event Assistance**:Assist with studio events, such as year end production rehearsals and show dates, by helping with planning, organizing, and event coordination on the day of event.
- **Volunteer Coordination**:Coordinate volunteer scheduling, communication and police screenings in preparation for events.
- **Merchandise Coordination**: Oversee the selection, ordering and inventory tracking of studio merchandise.
- **Marketing Support**: Assisting with creation of marketing content and promotion, creating reels, stories, posts. Taking videos and pictures.

**QUALIFICATIONS**
- Strong interpersonal skills with a positive attitude and passion for helping others
- Experience in customer service, administration or a similar role is preferred
- Excellent verbal and written communication skills
- Team Player with the flexibility to jump in and support as needed
- Ability to work in a fast-paced studio environment, managing multiple tasks, problem solving and prioritizing effectively
- Detail-oriented with strong organizational skills
- Solid computer proficiency; experience with G Suite
- Experience with JackRabbit, Mindbody, or other scheduling platforms would be preferable but not mandatory
- Level 1 First Aid Certification (or open to getting it)
- Background in dance a bonus but not required
- Ability to pass police screening

**SCHEDULE + LOCATION**:
**812 East Cordova**
- Tuesdays 3-9:30pm
- Wednesdays 3-9:30pm
- Thursdays 3-9:30pm
- Fridays 3-9:30pm
- Saturdays 8:30am-3:30pm

**Mandatory Event Dates**
- Sunday May 24
- Saturday May 30
- Thursday June 4
- Saturday June 6

**SALARY + JOB TYPE**
- Job Type: Part-time, Permanent
- Expected Hours: 33 hours per week, plus studio events
- Salary: $20.00 - $28.00 per hour based on experience

**Job Type**: Part-time

Pay: $20.00-$28.00 per hour

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative: 1 year (preferred)

Work Location: In person