Server

Position Summary
We are looking for upbeat and talented full-time
Servers
to join our team at our new restaurant,
LeMoyne's Chophouse
. These individuals will be responsible for answering questions about our food and beverage offerings, taking orders and delivering those items to our guests. They will work closely with our culinary team and bartenders to ensure the best dining experience for our guests.

While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.
Main Duties And Responsibilities

• Welcome all customers warmly and with appropriate greetings
• Adhere to grooming and appearance standards
• Perform opening and closing duties, as well as cleaning tables and chairs throughout service to comply with state regulations.
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Control guest checks and secure proper payment
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Maintain confidentiality of proprietary information and protect company assets
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Assist customers with disabilities
• Thank guest with genuine appreciation
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationship with co-workers and others
• Comply with quality assurance expectations and standards
• Responsible for punctuality when reporting to work, and clocking in and out
• Work a flexible schedule including nights, weekends, and holidays.
• All other duties as assigned by the Restaurant Manager or any other member of management.

Supervisory Responsibilities
No supervision required.

Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education

• High school diploma, preferred
• Training in fine dining restaurants preferred
• Certifications in ServSafe food handling and beverage service training, as well as Mobile County Food/Beverage Handlers card required

Experience

• Minimum of one year prior serving experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Knowledge of Wine & Spirits
• Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding
• Strong written/verbal communication skills
• Positive, upbeat attitude/personality
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law
• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table, Resy, etc.)

Skills

• A polite, engaging, and professional personality
• Commitment to guest satisfaction and service excellence
• Must be able to speak English to communicate with guests. Must be able to recognize situations which may involve guests that require immediate supervisory attention. Must know and use reasonable care for the safety and security of the guests.
• Ability to learn and perform all essential job functions accurately and safely with minimal supervision.

Working Conditions
Equipment to Be Used:

• Coffee/Tea Equipment
• Reservation System
• Knives for cutting fruits/garnishes
• Micros POS or other point of sales system

Physical & Mental Requirements

• Must be 18 years of age;
• Ability to bend, kneel, squat;
• Ability to stand/walk for an 8 hour shift
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Frequently required to use hands and arms to reach and handle. Frequently required to climb, balance, stoop, kneel, and crouch.
• Ability to push and pull, lift and carry up to 50lbs
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 30 pounds

Work Environment

• LeMoyne's Chophouse is a sixty seat dinner-only restaurant with a bar. Will occasionally work in other areas of the property including other restaurant/banquet outlets, storage areas, kitchens, and guest areas.
• Dynamic and fast paced restaurant environment
• Fast paced; high volume
• High guest interaction
• Servers often work late evenings, weekends, and holidays.