MVA Intake Coordinator

1 week ago

Toronto, Ontario, Canada iScope Concussion & Pain Clinics Full time $45,000 - $56,000 per year

Pay:
CA$45, CA$56,000.00 per year

Job description:

MVA Intake Coordinator – Motor Vehicle Accidents (MVA)

Location:
89 Queensway W, Mississauga, ON L5B 2V2

Job Type:
Full-Time, In-Person

Overview

iScope Concussion & Pain Clinics is Canada's national, neuro-focused rehabilitation network. Our multidisciplinary team — including Neurologists, Psychiatrists, Physiotherapists, Occupational Therapists, Chiropractors, RMTs, Clinical Counsellors and Kinesiologists — provides coordinated, evidence-based care to patients recovering from concussion, chronic pain, and complex injuries.

We are seeking a
dedicated and compassionate Intake Coordinator
to join our team. This role plays a key part in helping individuals who have recently experienced a
motor vehicle accident (MVA)
or other injury navigate their rehabilitation journey with care, clarity, and efficiency.

Key Responsibilities

1. Referral Intake & Assessment

  • Receive, review, and prioritize incoming referrals for chronic pain and rehabilitation services.
  • Assess completeness of documentation and determine clinical urgency.
  • Collect and organize medical history, imaging, and previous treatment information.

2. Care Coordination & Scheduling

  • Communicate with referring physicians and specialists to clarify information and ensure smooth case transfer.
  • Schedule patients with the appropriate providers based on referral details and availability.
  • Confirm appointments and provide logistical details and preparation instructions to patients.

3. Patient Communication & Support

  • Serve as the main point of contact throughout the intake process.
  • Clearly explain next steps, timelines, and expectations to patients and families.
  • Ensure patients feel supported and informed during each stage of their care journey.

4. Documentation & Record Management

  • Maintain organized and confidential records of referrals, communications, and appointments.
  • Track pending referrals, follow up as required, and ensure timely processing.
  • Contribute to ongoing quality improvement by identifying workflow efficiencies.

5. Collaboration & Professional Growth

  • Work closely with clinicians, administrative teams, and leadership to coordinate care and resolve barriers.
  • Participate in team meetings and training sessions to stay current on best practices in pain management and MVA case coordination.

Qualifications

  • Diploma or degree in
    Kinesiology, Health Sciences, Rehabilitation, or a related field
    (preferred).
  • Experience in
    case management, intake coordination, or healthcare administration
    .
  • Strong knowledge of the
    Ontario Motor Vehicle Accident (MVA) / Statutory Accident Benefits (SABs)
    system is highly desirable.
  • Excellent communication, organizational, and multitasking skills.
  • Proficiency with EMR systems and a commitment to confidentiality and patient care.

Why Join iScope

  • Join a
    national, multidisciplinary team
    dedicated to redefining neurorehabilitation in Canada.
  • Supportive environment with opportunities for
    professional development and advancement
    .
  • Comprehensive benefits package, including:
  • Extended health and dental coverage
  • Paid time off
  • Company events and ongoing training

Make a meaningful difference in the lives of individuals recovering from injury.

Apply today to join iScope — where compassionate care meets clinical excellence.

Education:

  • Bachelor's Degree (preferred)

Job Type: Full-time

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Experience:

  • MVA case management : 1 year (required)
  • SABS: 1 year (required)
  • insurance claims : 1 year (required)

Work Location: In person

  • Occupational Therapist – MVA

    2 weeks ago

    Toronto, Ontario, Canada Foundation Health Canada Full time $80,000 - $120,000 per year

    Occupational Therapist – MVA & WSIB Program LeadFoundation Health is expanding rapidly and building a dedicated Motor Vehicle Accident (MVA) and WSIB Occupational Therapy program within our multidisciplinary clinic. We are looking for an experienced Occupational Therapist who can take a leadership role in designing, launching, and delivering this new...

  • Kinesiologist, Intake Coordination

    8 hours ago

    Toronto, Ontario, Canada CBI HEALTH Full time $60,000 - $90,000 per year

    Kinesiologist, Intake Coordination – Remote, ONAbout this opportunityCBI Health's Assessment Services is looking for a full-time Kinesiologist to join our remote Independent Medical Evaluation (IME) Intake Coordination team.Take an inside look at what you'll do each dayRespond to incoming communications from customers within client SLAsInput data into...

  • Corporate Booking/Intake Specialist

    5 days ago

    Toronto, Ontario, Canada Compass Group Canada Full time $60,000 - $90,000 per year

    Now, if you were to come on board as ourIntake Specialistfor CIBC Square,we'd ask you to do the following for us:Coordination of event requests :Triage and direct Intake Form requests for all CIBC Square Conference Centre meeting and event requests.Support scheduling of meetings/event bookings while identifying potential conflicts to bring forward for...

  • Intakes Specialist

    4 hours ago

    Toronto, Ontario, Canada Preszler Injury Lawyers Full time US$70,000 - US$80,000 per year

    About UsPreszler Injury Lawyers, founded in 1959 by Robert P. Preszler, has proudly served the community for over 60 years. We specialize in personal injury law, focusing on claims arising from motor vehicle accidents, slip/trip and fall accidents, product liability, sexual assault, wrongful dismissal, accident benefits, disability claims, and medical...

  • New Client Intake

    2 weeks ago

    Toronto, Ontario, Canada ME LAW Full time $55,000 - $75,000 per year

    180 Bloor Street West suite 1000, Toronto, Ontario, Canada, M5S2V6full-time . October 6, 2025DescriptionFAST-TRACK YOUR LEGAL OPERATIONS CAREER WITH ME LAW PROFESSIONAL CORPORATIONAre you an energetic, organized, and client-focused professional looking to build a long-term career in a fast-paced litigation firm?Do you thrive in environments where initiative,...

  • Senior Intake Analyst

    5 days ago

    Toronto, Ontario, Canada CIBC Full time $80,000 - $120,000 per year

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...

  • Senior Intake Analyst

    7 days ago

    Toronto, Ontario, Canada CIBC Full time $80,000 - $120,000 per year

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...

  • Service Coordinator

    1 week ago

    Toronto, Ontario, Canada Circle of Care, Sinai Health Full time $45,000 - $65,000 per year

    Job DescriptionAre you a driven, organized person who is seeking a rewarding career helping people with complex health needs live happy, independent lives in their homes and communities? Do you want to be part of dedicated team of staff and volunteers who bring their passion to work to simplify life for more than 10,000 clients and their families?As a...

  • Queue Coordinator

    5 days ago

    Toronto, Ontario, Canada Robertson & Company Ltd. Full time $60,000 - $80,000 per year

    The ClientA major financial institution providing asset servicing solutions to Canadian and global institutional investors.What you will achieve in the roleReview emails in the unassigned queue in MS Dynamics 365 and identify ownership gaps.To ensure accurate routing, reach out to clients and advise on correct subject line tags.Monitor team inboxes regularly...

  • Project Coordinator, Innovation Excellence

    2 weeks ago

    Toronto, Ontario, Canada Humber River Health Full time $60,000 - $80,000 per year

    Position Profile:Humber River Health. Lighting New Ways In Healthcare.Since opening our doors in 2015 as North America's first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North...