Operations Support

Tradesman Manufacturing is looking for a detail-oriented and dependable Operations Support team member to help keep our warehouse running efficiently. This is a great opportunity to join a growing company that takes pride in quality, teamwork, and excellence in everything we do.

Schedule: Monday to Friday, 3:00 PM – 12:00 AM

In this role, you'll provide both administrative and hands-on support—managing documentation, scheduling, and logistics coordination while assisting with day-to-day warehouse operations. If you have experience in logistics, supply chain, or warehousing, and thrive in a fast-paced, team-driven environment, we'd love to hear from you

REPORTS TO: Warehouse Manager

SALARY RANGE: $ $25.00 hourly

HOURS: Mon- Fri 3:00pm – 12:00am. 40 hours weekly (Plus 2.5 hrs banked & OT as required).

SUMMARY: The Operations Support – Warehouse role is responsible for providing administrative and operational support across all Warehouse (WHS) functions. This position plays a key role in maintaining efficient day-to-day operations through accurate documentation, scheduling, and coordination of communication and logistics activities. The role entails a balanced schedule, with time shared between performing administrative tasks in the office and supporting operational activities on the warehouse floor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Administrative Support: Provides comprehensive administrative assistance to warehouse operations, ensuring the accuracy and timeliness of documentation, scheduling, and internal communication.
• Warehouse Coordination: Supports coordination of day-to-day warehouse (WHS) activities, assisting in the organization of resources, materials, and workflows to maintain operational efficiency.
• Documentation and Reporting: Prepares, maintains, and files operational and logistics documentation, ensuring accuracy and completeness in all reporting to support traceability and compliance.
• Inventory and Data Management: Assists in tracking inventory levels, updating warehouse management systems, and performing regular data entry and verification to support accurate reporting and stock control.
• Warehouse Compliance Support: Supports warehouse compliance activities by assisting with timely submissions, audits, and recordkeeping in line with internal policies and external requirements.
• Training and Recordkeeping: Coordinates training sessions for warehouse personnel and maintains accurate and current training records in accordance with internal requirements.
• Onboarding Support: Assists with the onboarding of new warehouse staff by facilitating familiarization with warehouse processes and safety procedures and ensuring new team members are adequately supported during their initial training period.
• Internal Communication: Facilitates effective communication across departments, ensuring the timely dissemination of information and resolution of internal inquiries.
• Project and Initiative Support: Provides administrative and coordination support for new warehouse initiatives and improvement projects, contributing to process efficiency and operational development.
• Data Entry and System Updates: Performs accurate and timely data entry for warehouse transactions, ensuring information is correctly captured and maintained within relevant systems.
• General Operational Support: Undertakes additional tasks as required to support overall warehouse performance, compliance, and continuous improvement objectives.

PHYSICAL DEMANDS

• Ability to lift/carry boxes/packages/parcels up to 20lbs (includes floor to waist lifting).
• Sitting for extended periods
• Periodic climbing (stairs)
• Repetitive use of hands/wrists with light grasping
• Occasional walking/twisting/bending/reaching above and below the shoulder.

WORK ENVIRONMENT

• Working conditions are normal for an office environment, with minimal noise with temperature controls.
• Working conditions are normal for warehousing environments.
• Use of personal protective equipment (PPE) if in the warehouse or manufacturing facility, to include, but not limited to, safety glasses, steel-toe foot protection, hearing protection, and hard hats.

QUALIFICATIONS

EDUCATION/EXPERIENCE:

• Minimum of three (3) years' experience in a logistics, warehouse, or supply chain administrative or support role.
• Proficiency in the use of ERP systems and related operational software.
• Prior experience within a supply chain or warehouse operations environment is highly regarded.

EQUIPMENT

• Computer
• General Office Equipment
• Phone

LANGUAGE SKILLS

• Excellent English communication & comprehension skills, both written and verbal.
• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
• Ability to write routine reports and correspondence.

OTHER SKILL REQUIREMENTS

• Strong administrative and organizational skills with attention to detail and accuracy.
• Proficiency in Microsoft Office Suite and warehouse management and operational systems.
• Ability to multitask and adapt to changing priorities.

NOTE: Tradesman Manufacturing reserves the right to revise or change job duties or responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.