Product Support Sales Representative

Job Title: Product Support Sales Representative

Location: Lethbridge Alberta

Company: LiftbossJCB

Job Type: Full-time

About Us:

LiftbossJCB is a privately owned and operated Canadian company that was founded in 2006. We have locations in Calgary, Edmonton and Lethbridge. LiftbossJCB is a busy full-service construction equipment and Material Handling dealership. We sell, service, and rent a complete line of JCB construction equipment and forklifts.

At Liftboss, we invest in our employees and their continued career growth. Hard work and dedication are recognized. Our culture is centered around our core values: DOWS

· Do what you say in a timely manner

· Open and honest

· Whatever it takes

· Service the customer above all else

Lots of Employee incentives programs, such as monthly Core Value Call out, Company events, Stampede barbecue, tickets to shows etc.

The Opportunity

As a outside territory PSR, you will be responsible for increasing revenues in your assigned region, leveraging existing customer relationships to ensure they are aware of our full products and services, as well as identifying and developing new account opportunities. Your performance will be measured by the degree to which you uncover, quote, and close deals as well as maintain and increase customer satisfaction. This is a great opportunity for someone who is looking to gain experience in every aspect of sales and account management and further develop their skills within a growing department.

· Manage and grow parts and service on existing accounts.

• Drive new service and parts revenue through the sale of service agreements, attachments, and service jobs within the defined territory.
• Manage the customer experience by ensuring expectations are met increasing overall customer satisfaction levels.
• Develop and maintain relationships through exceptional communication with multiple key personnel at new and existing accounts.

Ideal Candidate

You are a people person; you enjoy working and building meaningful relationships with colleagues and customers. You are capable of working in a demanding and rapidly evolving environment, where duties and tasks may pivot, and you enjoy the excitement of learning new things all while remaining organized and managing timelines. You are competent with Microsoft Office products and have a genuine interest in sales and machinery. You also meet the following requirements:

• Proven ability in sales and account management.
• Motivated and proactive.
• Excellent communication, organization, and interpersonal skills.
• Professional and confident on the phone and in person.
• Strong interpersonal and relationship building skills.
• Effective listening, communication (verbal and written), negotiation and phone skills.
• A valid driver's license with clean record (required)
• 1 – 2 years of selling experience, an asset.

About Us

Liftboss Material handling Group is one of the fastest growing materials handling and Construction equipment dealers in Alberta. We offer new and used equipment sales, short and long-term rentals, emergency service and preventative maintenance, operator training, and parts support.

Job Type: Full-time

Compensation:

· Base Salary

· Monthly Commission

· Performance based Quarterly Bonus

Benefits:

• Vehicle allowance
• Fuel allowance
• Dental care
• Disability insurance
• Extended health care including Massage, Acupuncture, Physiotherapy, and more
• Paid time off
• Company laptop and smart phone
• Company events
• On-site parking
• Employee discounted pricing on company products

Schedule:

• Monday to Friday

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Mileage reimbursement
• On-site parking
• Paid time off
• Tuition reimbursement

Work Location: In person