Guest Service Representative

8 hours ago

Whistler, British Columbia, Canada Vida Spa Full time $52,000 - $72,000 per year

Founded in 2002, Vida Spas offers uniquely luxurious, personalized traditional and healing spa experiences including treatments based on the ancient Indian science of Ayurveda. With four locations currently serving clients in Vancouver and Whistler, we are always looking for talent to join our Vida family. Vida Spa believes in sustainable growth by cultivating wellness from the inside out.

Our Values:

  • We are mindful. We are present in everything we do. Every employee and guest feels listened to and taken care of.
  • We are open. Everyone is an individual with different needs. We respect and honor individuals, their beliefs, and practices.
  • We live by example demonstrating a healthy approach to life.
  • We perform our best every day. Excellence in what we do is the enabler for Vida to grow its business and to touch and affect more people.
  • We are committed to learning. Ongoing learning is the key to positive change and the cultivation of overall health.

We are currently recruiting for Vida Spa Whistler:

Job Description: Guest Service Agent

Skills Required:

  • Strong organizational skills, computer skills, and customer service.
  • A positive and optimistic attitude with a passion for customer service and care.

Duties and Responsibilities:

  • Always greet guests in a friendly and professional manner according to Vida Spa Standards.
  • Engage each guest as a unique individual and listen attentively to their requests.
  • Answer the telephone in a timely and professional manner, making reservations over the phone, by email and in person with precision and with special details noted.
  • Keep work area neat and tidy inputting and filing medical history forms.
  • Cohesively work with others in a fast paced environment.
  • Team oriented with ability to communicate effectively with clients, spa management and all other departments.

There are many benefits to working with Vida, which include:

  • Discounts on Spa retail, and services.
  • Competitive Wage: $23/hr. and $24/hr. after a probationary period.
  • Extended Medical to Employees who work 30hrs + (Vida covers 50% of the monthly premiums).
  • Oscars - the FCW Employee Café allows Vida staff to purchase meal cards at $5 per meal ticket
  • A supportive team-working environment.

If you feel you possess Vida's philosophy, and would like to apply please email apply:

Apply To:

Please note, only qualified candidates will be contacted and you must have your own housing. No LMIA applications.

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