Massage Front Desk Receptionist

4 days ago

Toronto ON MN L, Canada SEA Hospitality Group Full time

Overview

We are seeking a highly organized and professional Front Desk Receptionist to join our newest venture into the wellness space. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires proficiency in various office software and excellent communication skills to manage daily front desk operations efficiently. Experience working in a massage / holistic center or similar fields is preferred.

Organization Details:

Lamai Thai Massage

3321 Yonge St, Toronto, ON M4N 2L9

IG: @lamaimassage.toronto

Responsibilities

  • Greet and assist clients and visitors in a friendly and professional manner.
  • Manage multi-line phone systems, directing calls appropriately and taking messages as needed.
  • Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
  • Handle filing, proofreading, and clerical duties to support office operations.
  • Utilize QuickBooks for basic bookkeeping tasks as required.
  • Provide customer support by addressing inquiries and resolving issues promptly.
  • Maintain a clean and organized front desk area to create a welcoming environment.
  • Assist with administrative tasks, including scheduling appointments and managing calendars.
  • Collaborate with team members to ensure smooth office operations.

Requirements

  • Previous experience in a front desk or receptionist role is preferred, particularly in a medical or dental office setting.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace is essential.
  • Strong computer skills with the ability to learn new software quickly.
  • Excellent organizational skills with attention to detail for filing and data management.
  • Effective phone etiquette and strong verbal communication skills are necessary for customer interaction.
  • Ability to type accurately at a reasonable speed; experience with data entry is a plus.
  • Experience with QuickBooks or similar bookkeeping software is desirable.
  • A background in customer service or administrative roles will be beneficial. If you are passionate about providing excellent service and have the skills required for this role, we encourage you to apply

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Benefits:

  • Commuter benefits
  • Company car
  • Company events
  • Discounted or free food
  • On-site parking
  • Paid time off
  • Store discount
  • Wellness program
  • Work from home

Work Location: In person

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