Communications Coordinator

Do you want to be part of a team that is committed to developing hope and nurturing the lives of our community members? Do you have any experience in marketing, communications, social media or public relations? The Mustard Seed is seeking a proactive and goal-oriented in Kamloops, BC.

Reporting to the Director of Communications, the Communications Coordinator is responsible for developing and implementing a communications strategy that raises awareness of poverty and homelessness in Western Canada and supports The Mustard Seed's mission through effective storytelling, media relations, community relationship building, and day-to-day community management. The Coordinator also supports the social media team by assisting with content creation and scheduling, monitoring online community interactions and ensuring consistent communication across all platforms.

Employment Type: Full-time, Fixed-term for 1-year

Schedule: 40 hours per week, Monday–Friday, between 8:30 a.m. and 4:30 p.m.

Reporting to: Director of Communications

City: Kamloops, BC

Wage: $51,000.00 Annually

MAJOR DUTIES AND RESPONSIBILITIES

• Clearly communicate the mission, vision, core values, and story of The Mustard Seed with both internal (staff, volunteers, community) and external (donors, media, businesses, agencies, churches) audiences
• Prepare timely communications materials and promotional items in support of programming, fundraising, and special events for Kamloops
• Provide support for social media and storytelling for The Mustard Seed by creating content (photos, videos, and copy when needed) - Kamloops
• Maintain media database and public contacts for disseminating information
• Assist with key messaging for media releases, public service announcements, media kits, etc. - Kamloops
• Assist in the production of organizational videos as required for promotional purposes
• Assist with writing stories and research for newsletters and campaigns
• Coordinating and posting content for SeedLinks (quarterly digital newsletter) and SeedShare (Staff Intranet)
• Support events with communication and logistical needs
• Participate as a team in communication strategy and planning
• Assist with communications projects as needed

Social Media & Community Engagement

• Monitoring organizational channels on Facebook, Instagram, LinkedIn, X, YouTube, TikTok and other emerging platforms.
• Field and respond to all incoming messages on TMS active channels, working collaboratively with team members and other departments to ensure information shared is accurate and internal stakeholders are informed.
• Respond to comments on all platforms, representing The Mustard Seed brand and voice accurately.
• Assist Social Media coordinators with content gathering, creation and scheduling as required.
• Attend weekly Communications team meeting and other relevant meetings related to TMS brand and communications.
• Other duties, tasks, activities, and responsibilities as deemed appropriate to fulfill the responsibilities of the position, and to support the Social Media team.

MINIMUM QUALIFICATIONS AND SKILLS

• A passion for being part of ending homelessness in Western Canada and a desire to serve those who are experiencing homelessness and extreme poverty
• Post-secondary education in marketing, communications or a related field
• Two or more years of experience in communications, public relations, marketing or community engagement with demonstrated ability to support storytelling and public-facing initiatives
• Self-motivated, proactive, energetic, and goal-oriented with superior interpersonal skills
• Excellent written and oral communication skills
• Skilled in Microsoft Office Suite, particularly Word and PowerPoint
• Demonstrated understanding of community and social media platforms (e.g. Meta, LinkedIn, YouTube, TikTok) and experience managing content through scheduling tools such as Brandwatch or Hootsuite
• Knowledge of Adobe Creative Suite is considered an asset
• Ability to work independently and as part of a team
• Ability to manage multiple projects with competing deadlines
• Previous experience working in a not-for-profit organization is highly desirable
• Valid driver's license, access to a reliable vehicle, and clean driver's abstract

WORKING CONDITIONS

• Hybrid work model; with some weekend and evening work may be required
• Office environment—more mental than physical—extensive periods of sedentary work
• Fast-paced and demanding work environment

ADDITIONAL REQUIREMENTS

• An Employment Background Check is required for all positions at The Mustard Seed
• As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed's Employment Values during their employment at The Mustard Seed.
• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
• This position requires the use of a company vehicle. Candidate must have and maintain valid driver's licence and will need to consent to a driver's abstract request.

COMPENSATION & BENEFITS

• The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents.
• All The Mustard Seed employees have access to the Employee and Family Assistance Program, which provides support for maintaining a healthy work-life balance, addressing mental health concerns, and focusing on personal development in various areas.

NOTE

• Your privacy is important to us. The information we collect is used solely for consideration for employment.
• We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
• Please visit our Careers page to see more job opportunities.