Community Education Program Assistant

5 days ago

Kamloops BC VC C, Canada Thompson Rivers University Full time

Performs a wide range of program assistance and administrative support including registration and receptionist services related to the delivery of Community Education and Workforce Development (CEWD) courses and programs.

MAJOR DUTIES & RESPONSIBILITIES

  • Responds to student and client inquiries; provides course information to prospective students, including information on course changes or cancellations. Answers calls and emails and directs to appropriate department staff or takes messages.

  • Processes course registrations and records in using various internal software applications.

  • Liaises with the supervisor and other TRU Departments to assist with program planning and delivery.

  • In coordination with other team members, supports programs and workshops by collaborating on deliverables, ensuring materials are available, and coordinating shared equipment.

  • Prepares and maintains course setup, class lists, course reconciliations, and course completion requirements.

  • Secures sufficient facilities, and ensures supplies and resources are available for course delivery and instructors within current TRU procedures.

  • Prepares a variety of documents including correspondence, contracts, evaluation summaries, curriculum preparation, and memos.

  • Maintains the department database of statistical course information, instructors, contract agencies, and stakeholders.

  • Sets up and maintains filing systems (paper and electronic).

  • Assists with financial reporting including tracking expenses and providing financial updates on course deliveries. Also makes travel arrangements for instructors to travel to various communities.

  • Maintains the web page, and social media accounts and assists with online and pprint advertising.

REPORTS TO

Community Coordinator

QUALIFICATIONS

EDUCATION:

  • Grade 12 plus a one-year Business certificate or equivalent

EXPERIENCE:

  • Two years' related experience, including one years' experience in program delivery and one years' experience with Microsoft office and website software

SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB

  • Ability to perform electronic word processing at 60 wpm and data entry
  • Ability to deal courteously and tactfully with students, staff and members of the general public
  • Ability to communicate effectively both verbally and in writing
  • Ability to operate related equipment
  • Must be fluent in database, desktop publishing, spreadsheet, and word processing software
  • Proven ability to work independently as well as part of a team
  • Ability to plan, organize, and prioritize tasks and meet deadlines while maintaining accuracy and attention to detail
  • Class 5 driver's license

WORKING CONDITIONS

  • Sitting at a desk and computer for a period of time
  • Extensive contact with students, staff, and the general public
  • General office conditions
  • Travel required

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