Staff Product Manager, Billing/Accounting

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place

We're looking for a Staff Product Manager to join our Billing/Accounting (Financial Services) teams to build experiences and services that help drive the success of merchants across the globe. You will be responsible for overall team product direction and strategy, partnering closely with customers and internal teams to shape priorities and build the roadmap. This dynamic position requires the ability to collaborate effectively with multiple internal teams and stakeholders, be productive and adaptable in the face of evolving business priorities, and take real ownership in solving our customers' billing and accounting pain points.

If you are a dedicated problem-solver and are ready to make a huge impact on an international scale, then this is the position for you

What you'll be doing:

• Owning product strategy and roadmap for billing and accounting capabilities that support merchant growth and operational efficiency.
• Crafting feature and scope definitions that balance customer value, business impact, and implementation complexity.
• Gathering insights from our existing customer base, internal stakeholders, and market trends to shape product direction.
• Leading discovery to deeply understand merchant workflows across the billing lifecycle (e.g., invoicing, subscriptions/recurring billing, credits/refunds, dunning/collections, payment terms, reconciliation).
• Building scalable financial automation experiences that reduce manual work and errors for merchants.
• Defining and delivering accounting integrations and data flows with external systems
• Creating clear product delivery plans and requirements in collaboration with technical and design team members.
• Driving implementation and execution of the team's roadmap across multiple squads.
• Collaborating with Go-to-Market teams to coordinate successful launches and ensure a smooth merchant rollout.
• Defining, tracking, and reporting on product success (adoption, retention, automation rates, reconciliation accuracy, time-to-close improvements, etc.).
• Building trusted relationships with stakeholders, both internally and externally, and serving as the Product SME for the domains you own.
• Contributing as part of the wider Financial Services team to achieve organizational objectives, even if that means doing things outside a strict role boundary.

What you need to bring:

• Proven product management track record delivering SaaS products at scale, ideally in billing, invoicing, accounting platforms, financial automation, or commerce operations.
• Bachelor's degree (Master's a plus).
• 8 years of Product Management experience, ideally within ecommerce, financial automation, billing, accounting, and/or SaaS products.
• Strong understanding of billing/invoicing systems and the end-to-end billing lifecycle (from pricing/packaging through invoicing, collections, and reconciliation).
• Familiarity with accounting concepts and integrations, including general ledgers, financial reporting, reconciliation, and audit requirements.
• Demonstrated expertise leading cross-functional teams, driving product vision, and executing roadmaps in a fast-paced, agile environment.
• Excellent communication and leadership skills, capable of articulating complex concepts to senior leadership, technical teams, and non-technical stakeholders.
• Deep passion for improving merchant financial workflows through technology, with a customer-centric approach to problem-solving.
• Collaborative mindset with the ability to influence without authority and lead teams toward shared outcomes.
• Expertise in Agile/Scrum product development life cycles, and a consistent record of shipping high-quality software on time.
• Solid understanding of setting, measuring, and improving product success metrics.
• Experience working in parallel with multiple squads across different time zones.
• Ability to lead client discovery, solutioning, and alignment conversations.
• Strong grasp of product strategy development and roadmapping tools.

Even better if you have, but not necessary:

• MBA
• Understanding of billing, accounting, invoicing, ecommerce and other products that are critical in retail merchant workflows
• Retail and eCommerce industry experience

We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and let's have a chat

What's in it for you?

Come live the Lightspeed experience...

What's in it for you?

You'll enjoy:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that's big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skillset, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the base salary for this position to be in the range of $170,000 - $200,000 CAD, depending on the candidate's location. Additionally, this role may be eligible for discretionary short-term and long-term incentives. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RSP plan and match, paid parental leave top-up, and paid time off.

Please note that this salary information is solely for candidates hired to perform work within the United States, and refers to the amount Lightspeed is willing to pay at the time of this posting, which may vary depending on the candidate's actual location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

#LI-AL2

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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