Assistant Store Manager

1 day ago

Coquitlam, British Columbia, Canada QE HOME Full time $60,000 - $90,000 per year

Come Work With Us

Join QE Home's vibrant retail team and help shape the customer experience in one of Canada's most beloved home décor destinations. As an Assistant Store Manager, you'll support the Store Manager in driving store performance, inspiring your team, and delivering exceptional customer service. Your leadership will play a vital role in creating a warm, welcoming environment that reflects our brand's commitment to comfort, style, and quality.

What You'll Be Working On

  • Supporting the Store Manager in daily operations, including sales, merchandising, team leadership, and customer experience.

  • Providing coaching and feedback to team members to help them meet performance goals and grow professionally.

  • Fostering a positive and inclusive work environment that aligns with QE Home's values.

  • Meeting or exceeding

    daily, weekly, and monthly sales targets.

  • Leading by example on the sales floor, delivering exceptional service and product knowledge.

  • Ensuring visual merchandising standards are consistently met and exceeded.

  • Helping recruit, train, and onboard new team members.

  • Assisting in inventory management and loss prevention initiatives.

  • Stepping into the Store Manager role in their absence to ensure operational continuity.

The Physical Side of the Role

  • Ability to stand for up to 8 hours.

  • Ability to lift or carry up to 50 lbs.

  • Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.

  • Comfortable climbing ladders for merchandising and stock.

What Will Set You Up for Success

  • 2+ years of retail experience, with at least 1-2 years in a supervisory role.

  • A strong passion for home décor, design, and creating beautiful spaces.

  • Ability to coach, motivate, and inspire a diverse team.

  • Clear and confident communication skills, both verbal and written.

  • Experience using POS systems and working in a fast-paced retail setting.

  • Strong organizational and operational skills.

  • A hands-on leadership style.

What You'll Need to Thrive Here

  • Enthusiastic, team-oriented, and adaptable.

  • Customer-focused with a solution-oriented mindset.

  • A self-starter who takes initiative and leads with positivity.

  • Comfortable balancing operational tasks with a customer-first mentality.

  • Committed to continuous learning and professional growth.

  • Open availability including days, evenings, weekends, and holidays.

How We Invest in You

  • Competitive salary – final compensation based on experience and skills.

  • Extended health and dental benefits for those working 28+ hours.

  • Employee discount program.

  • Employee & Family Assistance Program (EFAP).

  • Online training program and leadership development support.

  • Receive a free set of sheets upon completing our QE Home University training program.

  • Referral bonus program (up to $300).

Let's Grow Together

At QE Home, we welcome unique paths and diverse experiences. If you're excited about this opportunity, even if you don't meet every single requirement, we encourage you to apply. We're committed to creating an inclusive and accessible hiring process, and we're here to support you every step of the way.

About QE Home

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores nationwide and a growing online presence, we're passionate about helping our customers and our team feel truly at home.

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