Quality Assurance Analyst

4 days ago

Richmond Hill ON LB C, Canada Bento Sushi Full time

QUALITY ASSURANCE ANALYST (8-MONTH CONTRACT)

Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

Location and hours

  • Head Office: 25 Sims Crescent, Unit 1, Richmond Hill, ON L4B 1C9 | Monday to Friday; 8:30 am to 5:00 pm (hybrid role)

Responsibilities

  • Generate food safety key performance indicators (KPIs) trending and analytics on a routine basis to help identify quality trends and implement improvements.
  • Collaborate with the Operations Team to address food safety KPI trends and flags, and develop/implement effective corrective action plans.
  • Create and oversee engaging and informative training content for our online platforms, ensuring it is accurate, engaging, and continuously improved.
  • Handle and investigate customer/consumer complaints from initiation to resolution.
  • Continuously improve all established programs, protocols, and procedures.
  • Participate in special projects and other duties/responsibilities as required on a periodic basis.

Qualifications

  • Post-secondary Degree or diploma in a related field (i.e., Food Science, Food Safety, Quality Assurance, etc.).
  • Minimum 1 year food service, food safety or hospitality industry-related experience.
  • Strong background in data analytics to effectively analyze food safety KPIs and develop data-driven corrective action plans.
  • Effective communication skills, both written and verbal, in English. Knowledge of French is preferred but not required.
  • Strong organizational and time management skills, with attention to detail and accuracy
  • Able to work well independently and as part of a team.
  • Availability to work occasional evenings, weekends, and overtime as business needs dictate.
  • Proficiency in Microsoft Office Suite: PowerPoint, Excel, Word, and Outlook.

Why you should join our team:

  • Contract Full-Time starting immediately $24.00/hour.
  • Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
  • Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
  • Champion Diversity, Equity, and Inclusion: We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.
  • Drive Sustainable Impact: As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.

For more information about us and our opportunities, please visit

We thank all applicants for their interest; however only those candidates elected for an interview will be contacted. Special consideration will be given to applicants with previous experience working as a; Quality Assurance Analyst, QA Analyst, Quality Assurance Specialist, QA Specialist

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

bentoR

  • Quality Assurance Analyst

    4 weeks ago

    Richmond Hill, ON, Canada Tata Consultancy Services Full time

    Inclusion without Exception: Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our...

  • Food Safety

    3 days ago

    Richmond, Canada T&T Supermarket Full time

    Company Introduction: T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 31 stores across the country: 13 in BC, 7 in Alberta, 10 in Ontario, and 1 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of...

  • Quality Assurance Associate

    4 days ago

    Richmond Hill, Canada Amico Full time

    Quality Assurance Associate Would you like to work for a global company that is dedicated to personal career growth? Amico Corporation is a leading manufacturer of Medical Equipment with 6 manufacturing facilities employing over 750 people across North America. We are currently looking for a Quality Assurance Associate to join our growing team. Detailed Job...

  • Quality Assurance Associate

    2 weeks ago

    Richmond Hill, Canada Prollenium Medical Technologies Inc. Full time

    **JOB SUMMARY**: Prollenium is a Canadian-based company focused exclusively on the research and manufacturing of medical devices. Our commitment to product development, innovative research and manufacturing means we will continue to revolutionize the medical aesthetics market while maintaining to be one of the leading manufacturers of HA fillers, worldwide....

  • Quality Assurance Associate

    7 days ago

    Richmond Hill, Canada Amico Group of Companies Full time

    Would you like to work for a global company that is dedicated to personal career growth? Amico Corporation is a leading manufacturer of Medical Equipment with 6 manufacturing facilities employing over 750 people across North America. We are currently looking for a Quality Assurance Associate to join our growing team. Detailed Job Description Fulfill duties...

  • Quality Assurance Inspector

    7 days ago

    Richmond Hill, Canada Record Technology & Development Full time

    Reporting to the Quality Assurance Manager, the Quality Assurance Inspector will work in a quick paced environment and must be aware of and follow all quality and safety procedures in the operation of their duties. The individual will work closely with production and logistics to ensure the accurate and timely inspection of parts prior to...

  • Quality Assurance Representative

    2 weeks ago

    Richmond Hill, Canada FE Ingredients Inc. Full time

    **About FE Ingredients** Founded in 1984, FE Ingredients has grown to become a leader in the bakery ingredient distribution space, specializing in providing top-tier quality, pricing, and service. Our journey has been fueled by a steadfast commitment to excellence and a deep understanding of the needs of the bakery ingredient industry. Today, we stand as a...

  • Quality Assurance Associate

    3 days ago

    Richmond Hill, Ontario, Canada Amico Full time

    Quality Assurance AssociateWould you like to work for a global company that is dedicated to personal career growth? Amico Corporation is a leading manufacturer of Medical Equipment with 6 manufacturing facilities employing over 750 people across North America. We are currently looking for a Quality Assurance Associate to join our growing team.Detailed Job...

  • Quality Assurance Developer

    2 hours ago

    Richmond Hill, Canada OpenText Full time

    Quality Assurance Developer at OpenText OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to...

  • Quality Assurance Specialist

    7 days ago

    Richmond Hill, Canada PortfolioXpressWay Full time

    Job Title: Quality Assurance Specialist Join to apply for the Quality Assurance Specialist role at PortfolioXpressWay. About PortfolioXpressWay (PXW) PortfolioXpressWay ("PXW"), a Toronto-based FinTech company with a mission to lead the next generation of fully-digital investment management solutions. PXW’s cutting‑edge platform offers investment...