Food Safety Quality Assurance Representative

2 weeks ago

Richmond Hill, Canada FE Ingredients Inc. Full time

**About FE Ingredients**

Founded in 1984, FE Ingredients has grown to become a leader in the bakery ingredient distribution space, specializing in providing top-tier quality, pricing, and service. Our journey has been fueled by a steadfast commitment to excellence and a deep understanding of the needs of the bakery ingredient industry. Today, we stand as a testament to what customer-centric service can achieve.

With decades of industry experience, we are proud to have established ourselves as the largest vendor in Canada for ADM bagged flour and Redpath bagged sugar. From our headquarters in Richmond Hill, Ontario, we serve a wide array of customers, including industrial bakeries, major food service distributors, and grocery stores across the region.

**Role Overview**

**Responsibilities**

**Quality Assurance**:

- Conduct regular inspections of incoming and outgoing food products to ensure compliance with quality standards and regulatory requirements.
- Implement and maintain quality control procedures in accordance with SQF certification guidelines.
- Monitor and document temperature controls, sanitation practices, and product handling procedures.
- Investigate and resolve any quality-related issues or customer complaints in a timely manner.
- Collaborate with cross-functional teams to implement corrective and preventive actions as needed.

**Administrative Duties**:

- Maintain accurate records of quality inspections, test results, and compliance documentation.
- Assist with the development and updating of quality assurance policies and procedures.
- Coordinate training sessions for employees on food safety protocols and quality control measures.
- Prepare reports and presentations summarizing quality performance metrics and trends.
- Support management in maintaining and renewing SQF certification.

**General Office Responsibilities**:

- Assist with inventory management, including ordering office supplies and maintaining stock levels.
- Coordinate meetings and events, including arranging travel and accommodations when necessary.
- Assist with data entry and recordkeeping tasks as needed.

**Qualifications**
- Previous experience in quality assurance or food safety in a manufacturing or distribution environment preferred.
- Knowledge of SQF, HACCP, or other food safety management systems is highly desirable.
- Strong attention to detail and ability to accurately record and analyze data.
- Excellent communication skills, both written and verbal.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with database management software.
- Ability to work independently and collaboratively in a fast-paced environment.

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