deskside support technician

1 week ago

Delta BC VC X, Canada Omikan Technologies Inc. Full time $40,000 - $80,000 per year
  • Education:
  • Expérience:
  • Education
  • College/CEGEP
  • Work setting
  • Help desk
  • Tasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Computer and technology knowledge
  • Internet
  • Servers
  • Desktop applications
  • MS Office
  • MS Windows
  • Transportation/travel information
  • Public transportation is available
  • Work conditions and physical capabilities
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Personal suitability
  • Accurate
  • Ability to multitask
  • Time management
  • Experience
  • 2 years to less than 3 years
  • Other benefits
  • Free parking available
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week

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