E-Learning Specialist

About Fasken

As a premier law Firm with over 900 lawyers worldwide, Fasken is where excellence meets expertise. We are dedicated to shaping the future our clients want, precisely when it matters most. For more information, visit

Your Role

The E-Learning Specialist plays a key role in advancing the Firm's learning and development strategy by designing, developing, and delivering high-impact digital learning experiences for legal and business professionals across the Firm. Reporting to the Senior Director, Learning & Development, this role is responsible for creating engaging, accessible, and scalable e-learning solutions that support onboarding, professional development, compliance, and innovation initiatives.

Working closely with subject matter experts (SMEs), instructional designers, and cross-functional teams, the E-Learning Specialist will leverage best practices in adult learning and instructional design to build interactive modules, manage the Firm's learning management system (LMS), and contribute to a culture of continuous learning. This role requires creativity, technical proficiency, and a deep understanding of the professional services environment.

Key Responsibilities

E-Learning Design & Development

• Design and develop engaging, interactive e-learning modules tailored to legal and business professionals.
• Apply instructional design principles to create content that supports adult learning and professional development.
• Collaborate with subject matter experts to translate complex legal and business concepts into accessible digital learning experiences.
• Ensure all content is aligned with firm standards, branding, and compliance requirements.

Learning Technology Management

• Manage and maintain the Firm's Learning Management System (LMS), including uploading content, tracking usage, and generating reports.
• Evaluate and implement new learning technologies and tools to enhance digital learning delivery.
• Troubleshoot technical issues related to e-learning platforms and coordinate with IT as needed.

Program Coordination & Delivery

• Support the rollout of firm-wide training initiatives, including onboarding, compliance, and professional development programs.
• Coordinate the scheduling, communication, and logistics of e-learning programs and blended learning experiences.
• Monitor learner engagement and completion rates and provide support to users as needed.

Quality Assurance & Continuous Improvement

• Conduct regular reviews of e-learning content to ensure accuracy, relevance, and effectiveness.
• Gather and analyse feedback from learners to inform updates and improvements.
• Stay current with trends in digital learning, legal education, and instructional technology.

Collaboration & Stakeholder Engagement

• Work closely with the Learning & Development team, HR, KM, IT, and legal practice groups to align e-learning initiatives with firm goals.
• Provide guidance and support to internal stakeholders on best practices for digital learning.
• Contribute to a culture of continuous learning and innovation across the Firm.

Qualifications

Education & Experience

• Post-secondary degree or diploma in Instructional Design, Adult Education, Learning Technologies, or a related field.
• Minimum 3–5 years of experience designing and delivering e-learning programs, preferably within a professional services or corporate environment.
• Experience working with legal professionals or in a law firm setting is considered an asset.

Technical Skills

• Proficiency with e-learning authoring tools (e.g., Articulate Storyline, Rise, Adobe Captivate).
• Experience managing and administering Learning Management Systems (LMS), such as UKG, Cornerstone, or similar platforms.
• Familiarity with multimedia production tools (e.g., Camtasia, Adobe Creative Suite) and basic graphic design principles.
• Understanding of SCORM, xAPI, and other e-learning standards.

Knowledge & Competencies

• Strong grasp of adult learning principles and instructional design methodologies.
• Ability to translate complex content into engaging, learner-friendly formats.
• Excellent project management skills, with the ability to manage multiple priorities and meet deadlines.
• Strong communication and collaboration skills, with the ability to work effectively across departments and with subject matter experts.
• Bilingual/French language skills is an asset.
• Detail-oriented, creative, and committed to continuous improvement.
• Knowledge of accessibility standards and inclusive learning design.

Why Join Fasken?

• Work with a Top-Tier Firm: Be part of a globally recognized law firm that values excellence, innovation, and collaboration.
• Professional Growth: Opportunities for continuous learning, mentorship, and career development.
• Impactful Work: Play a key role in advancing the Firm's learning and development strategy.
• Competitive Compensation & Benefits: A comprehensive package including health benefits, wellness programs, and more.
• A Collaborative & Inclusive Culture: Work in an environment that values diverse perspectives and fosters teamwork.

Diversity and Inclusion

At Fasken we believe a diverse workplace comprises individuals with unique backgrounds, characteristics and qualities. An inclusive workplace creates an equitable environment where individuals are respected and where they are welcome. Fasken is committed to diversity and inclusion in all that we do.

Accessibility and Accommodation

It is important to our Firm that all its members, including those with disabilities, find our workplace to be welcoming and supportive. Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check, employment and educational verification.

Fasken wishes to thank all applicants for their interest. However, only those candidates selected for an interview will be contacted.