Process Analyst

7 days ago

Toronto, Ontario, Canada Intelliswift - An LTTS Company Full time $120,000 - $180,000 per year

Pay rate range - $30/hr. to $35/hr. on W2

Hybrid (3 days per week in office)

Job Description
Role Responsibilities Include (but are not limited to):

  • analyze process models as they are (As-is), compare them to the future and improved designs (To-be) and determine the necessary changes for arriving at the improved state.
  • design business processes (To-be) and manage any subsequent changes to them.
  • identify, document and analyze business rules that govern the implementation of business processes.
  • test and execute processes to ensure that the right results are achieved
  • examine processes holistically to understand the impact of changing them on people, strategy, existing software applications and general business operations.
  • collate feedback on process performance. The collected data forms the basis of future process improvement projects
  • monitor and measure the effectiveness of processes
  • Perform analysis to detect inefficiencies within the scope of a given workflow
  • Spreadsheet software and flow-charting tools, and various business process analysis tools

Must Haves

  • 1-2 years years process consulting (more business end)
  • 1-2 years data analytics experience (ability to develop reporting, analyze data and develop recommendations)
  • Strong leadership skills - some experience in leadership (Ability to run workshops)
  • Ability to write procedures (must),analyze and understand process mapping as a method of visualizing an ongoing process
  • Ability to analyze information from customers, vendors, and key stakeholders
  • Strong understanding of business process analysis methods and skills to find ways to help clients achieve their goals

Nice To Have Skills

  • Experience with VISIO - other mapping tools
  • Experience with Power BI
  • Experience with MS Office Applications

Soft Skills

  • Strong communication skills
  • Strong collaboration skills to partner with stakeholders and team members
  • Excellent writing skills

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