Process Improvement Analyst

Date Posted: 01/29/2026

Req ID: 46777

Faculty/Division: Operations and Real Estate Partnerships

Department: Financial Strategy & Services Department

Campus: St. George (Downtown Toronto)

Position Number:

Description:

About us:

Operations and Real Estate Partnerships Division (OREP) is the largest shared service division at the University of Toronto, providing a wide range of services to the University and serving three campuses. OREP is responsible for several key portfolios within the University, including Information Technology Services, Facilities and Services, University Planning Design & Construction, and Spaces & Experiences. We strive to provide efficient and effective services that support the University's mission of knowledge creation, educational program delivery and community service. OREP Financial Strategy and Services Department (OFSS) works closely with other departments, as well as internal and external stakeholders, to manage OREP's financial resources, enhance operational efficiency, and improve financial management capacity. OFSS provides strategic advice, enhances support for the decision-making process, ensures compliance, manages risks, optimizes financial processes, adopts new technologies, improves existing systems, and promotes best practices.

Your opportunity:

The Process Improvement Analyst will assess existing finance processes, fully understand the vision for future process, and support the review of current processes, as well as future process design and implementation. This role will be responsible for identifying inefficiencies and creating detailed process maps to visualize workflows and areasfor improvement. The Analyst will work with finance teams to identify opportunities for improvement, sharing best practices, developing and monitoring KPIs to measure progress and success. The Analyst is required to provide recommendations and implementation details to standardize finance processes, streamline workflows, address bottlenecks, and enhance efficiency and accuracy in financial operations.

The Analyst will lead process improvement projects from initiation to completion, including project planning, deliverables management, stakeholder coordination, and timely delivery of project outcomes. This will include collecting and analyzing process-related data to identify trends and opportunities, providing insights and recommendations to senior management for process enhancements. The Analyst will be solution-oriented and collaborate with finance teams and other partners to search and develop solutions and tools that support process standardization and optimization. The analyst will ensure that future process designs are in compliance with policies and directives and support the development of training materials for transition and maximize adoption of new processes and technologies within finance.

Your responsibilities will include:

• Advising on best practices and strategies for effective change management
• Researching and analyzing existing business processes, programs and services
• Advising on the creation of efficiencies forbusiness processes and productivity
• Developing, revising and operationalizing business processes that support unit activities and objectives, including workflow mapping and standard operating procedure documentation
• Implementing plans andprocess improvements for financial administration activities
• Conducting risk assessment for projects
• Drafting progress reports for project leader's review

Essential Qualifications:

• Bachelor's Degree in a relevant discipline, such as finance or business, is required, or an acceptable equivalent combination of education and experience.
• Six to seven years in finance, accounting and process improvement.
• Strong experience in finance process assessment, standardization and improvement.
• Experience in process optimization and improvement methodologies such as Lean Six Sigma to identify and eliminate inefficiency, improve efficiency, and enhance quality is an asset.
• Experience in leading projects with multiple stakeholders.
• Comprehensive understanding of finance, accounting principles and standards, financial operations, and finance-related regulations, policies, and guidelines.
• Proficiency in process mapping tools such as Lucidchart, Miro, or Visio to create and maintain detailed process maps.
• Strong project management skills, including project planning, execution, and stakeholder communication.
• Proficiency in using various computer software for data analytics.
• Knowledge of financial systems and software applications (e.g., SAP) to support process automation, data analysis, and reporting.
• Strong communication skills to effectively convey ideas and recommendations to stakeholders.

To be successful in this role you will be:

• Communicator
• Goal oriented
• Multi-tasker
• Persuasive
• Proactive
• Resourceful
• Self-directed
• Team player

Please note:

• This is an 8-month term
• This is a replacement position

A copy of the detailed position description is available to USW employees upon request to the Operations and Real Estate Partnerships Office.

Closing Date: 02/19/2026, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Term

Schedule: Full-Time

Pay Scale Group & Hiring Zone:

USW Pay Band 15 - $97,348. with an annual step progression to a maximum of $124,491. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Finance/Budget/Planning/Audit

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.