Team Leader, Nutrition and Food Services

Position: Team Leader - Nutrition and Food Services

Status: Permanent Full Time

Department: Patient Support Services - Nutrition and Food Services     

Site: Credit Valley Hospital

Hours of Work/Shifts: Monday to Friday, 5:45 AM – 1:45 PM EST (subject to operational needs).

Posted Date: Tuesday, December 23, 2025, closing on Friday, January 2, 2026

Salary Band: $72,900 - $104,800 (salary band placement commensurate with experience)

*The location of any vacancy/position may be changed or reassigned as per operational needs.

Trillium Health Partners is one of Canada's largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030, we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.

 Position Summary:

• Responsible to supervise, direct, train, schedule, evaluate, and coach front-line food service employees who are responsible for receiving, storing, preparing, portioning, serving, delivering and picking up patient food and supplies, and who perform food service ware-washing and cleaning duties.  Follows CUPE collective agreement provisions.
• Conducts audits; tours food services and patient care units; and supervises staff to ensure departmental standards are met.
• Troubleshoots and coordinates resolutions to operational challenges such as equipment breakdowns, short staffing, and patient concerns.
• Prepares documents such as daily staff rosters, payroll timecards, shift reports, staff schedule edits, audit results, work orders, incident reports, etc.
• Participates in departmental planning and project work. 
• Participates in controlling costs and quality improvement initiatives.
• Interacts with food service staff, unit coordinating clerks, patient care managers/coordinators, EHSW, other team leaders, Security, suppliers, patients, etc. to resolve food service related issues. 
• May be required to perform or assist with some functions related to purchasing and production including procuring food, supplies and equipment; sourcing, evaluating food and supplies; following up on product issues; establishing and maintaining production forecasting and tempering quantities, inventory control, etc. 
• Sets an example of expected behaviour for staff (i.e. follows policy, remains professional, provides excellent customer service, etc.). 

 Key Qualifications:

• 2 year college diploma in Food & Nutrition Management or similar university degree.
• Membership in Canadian Society of Nutrition Managers (CSNM) is preferred.
• Hands on food service experience with a minimum of 2 years health care supervisory experience, preferably in a unionized environment.
• Good understanding of food service operations within a health care setting including food service systems, quality checks, institutional food service equipment, emergency codes, food safety, WHMIS, infection control and patient confidentiality.
• Experienced working with an outsourced, cold-plating, food service operation preferred.
• Demonstrated ability to create documents in Microsoft Word and Excel including formatting and use of formulas. Aptitude to learn and apply a variety of software systems.
• High degree of initiative and self-direction.
• Excellent interpersonal, communication, leadership and problem solving skills.
• Demonstrated ability to resolve operational issues, prioritize requests and handle multiple tasks and deadlines while maintaining a positive approach and customer service focus.
• Must have the ability to apply basic math skills and do metric weight/measurement conversions.
• Advanced Food Service Handlers Certification required (recertified every 5 years)

 Notes to applicants:  

If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity.

Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage.  To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.  

 Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.

 As a condition of employment, we require all staff to be fully vaccinated for COVID19, in addition to other vaccinations required by the Public Hospitals Act. 

 Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review.