Scheduling Clerk

Section: Administration

Division: Long-Term Care Services - Pioneer Manor

Department: Community Well-being

Initial Reporting Location: 960 Notre Dame Avenue

Job Status: Permanent Position

Affiliation: Non union

Hours of Work: 70 hours bi-weekly

Shift Work Required: Some evenings and weekends may be required

Range of Pay: Group 6 - $2,072.00 to $2,442.30 bi-weekly

The start date will follow the selection process.

A vulnerable sector check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your vulnerable sector check with your application.

Main Function: Schedule shifts for all employees using a computerized time and attendance and scheduling software in accordance with the guidelines established in Pioneer Manor's Corporate Policies and the ONA and CUPE Local 148 Collective Bargaining Agreements (CBA).

Characteristic Duties: Under the general supervision of the Manager of Resident Care or the Scheduling Co-ordinator.

1. Telephone employees on a daily basis to fill vacancies using a computerized time and attendance and scheduling software in accordance with the guidelines established in Pioneer Manor's Corporate Policies and the ONA and CUPE Local 148 Collective Bargaining Agreements and Employment Standards.
2. Process approved post schedule requests (e.g., statutory holidays, vacation, days in-lieu, leaves of absence and shift exchanges) and confirm they are in accordance with CBA, policy, and employment legislation.
3. Assist the Rehabilitation and Claims Officer with reporting and scheduling for modified work programs as required.
4. Access confidential employee files, including matters relating to human resources as required.
5. Check for accuracy of daily sheet and schedule changes and post daily staff assignment sheets.
6. Respond to questions regarding the shift schedule, shift exchanges, work assignments, vacations, leave requests, and job posting results.
7. Assist the Scheduling Co-ordinator with backfilling of vacant positions.
8. Assist the RN Supervisors with the implementation of contingency plans to ensure appropriate staffing throughout the home.
9. Assist the RN Supervisors with the assignment of employees on a modified work program.
10. Schedule new employee orientation shifts and provide information on area assignments (e.g., assigned trainer, home area/floor).
11. Assist with tracking and reporting to management on employee attendance.
12. Liaise with the Timekeeper, supervisors, and appropriate staff to ensure continuity and accuracy in the overall scheduling functions.
13. Provide historical analysis of past schedules as required.
14. Provide Employee Assistance Program (EAP) information to employees as required.
15. Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable provincial legislation listed therein.
16. Perform other related duties as required.

Qualifications:

Education and Training:

• Successful completion of secondary school (grade XII) education.

Experience:

• Minimum of one (1) year directly related experience in the preparation and maintenance of work schedules in a unionized environment.

Knowledge Of:

• Applicable legislation and related regulations.
• ONA and CUPE Collective Bargaining Agreements and the Pioneer Manor policies and procedures.
• Employment Standards Act.
• Best practices within areas of responsibility.
• Kronos functionality as it relates to scheduling an asset.

Abilities To:

• Demonstrate organizational and administrative skills.
• Demonstrate interpersonal skills in dealing with people.
• Demonstrated ability to interpret and apply policies, Employment Standards, and Collective Bargaining Agreements.
• Demonstrate and proven ability related to microcomputer software and administrative systems (e.g., files maintenance, word processing, computerized spreadsheet applications, information input and retrieval, PeopleSoft, Kronos).
• Understand and meet the needs of customers.
• Balance conflicting demands from stakeholders.
• Work evenings and weekends as required.

Personal Suitability:

• Mental and physical fitness to perform essential job functions.

Language:

• Excellent use of English; verbally and in writing.
• French verbal skills highly desirable; written skills an asset.

Other:

• Provide, at own cost, a Criminal Record Check.
• Provide, at own cost, a Two-step Mantoux Test (TB).
• Provide, at own cost, N-95 Mask Fit Test.

Competencies: Competency Library - Level 1 Proficiency

If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit to apply online.

We must receive your resume before 11:59 p.m. on Thursday, January 15, 2026. For those providing a French language resume, please also include an English version.

• Follow the step by step application process.
• Ensure you attached a cover letter and resume. Acceptable file types are:
• .doc
• .docx
• .txt
• .pdf
• .rtf
• Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

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The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada )

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