Box Office Attendant

2 weeks ago

Saint John, New Brunswick, Canada Oak View Group Full time

Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary
Undersupervision of Box Office Manager and Box Office Supervisor, the
Box Office Attendant
is responsible for ticket sales and customer service for all ticketed events at TD Station.

This is a seasonal role from August 25, 2025 and will end on December 31, 2025.
This role pays an hourly rate of $16.00 CAD

This position will remain open until December 31, 2025
Responsibilities

  • Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,
  • Perform transactions for all events on the ticketing system with efficiency and accuracy
  • Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
  • Communicate and satisfy patrons with world class service
  • Operate phone and address call in patrons' requests for information
  • Reconcile all monies received from ticket sales
  • Maintain confidentiality
  • Additional duties may be assigned by Box Office Manager or Box Office Supervisor

Qualifications

  • Ability to multitask in a fast‐paced environment
  • Familiarity with Windows based computers
  • Possess excellent customerservice skills
  • Experience working with the public and cash
  • Ability to work independently and as a productive member of a team
  • Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidaysin addition to traditional business hours
  • Must be able to work in a loud noise environment
  • Must be over 18 years or older
  • Strong verbal communication skillsin the English language (French is a plus)
  • Proven ability to work well with all levels of management
  • Strong analytical and problem‐solving skills

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our
people
, improves our
service
, and raises our
excellence
. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

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