Part-Time Patient Care Coordinator

2 weeks ago

Ancaster ON LG N, Canada Advanced Women's Health Full time

Advanced Women's Health - Ancaster

Who You Are

You are a proactive, detail-oriented professional passionate about being part of a rapidly growing company that empowers women to achieve their best health. You thrive in collaborative environments, where leading teams to deliver exceptional service to our patients, clinic leads, and clinical teams is your priority. You enjoy being hands-on, finding innovative solutions to challenges, and driving both team and company success.

As someone driven by excellence, you're excited to contribute to the growth and success of one of Canada's leading women's health clinic networks. Reporting to the operations manager, you will play a key role in supporting our team's ambitions, patient care, innovating and improving employee experience.

  • You thrive in a high-growth environment. You strive for excellence.
  • You adapt quickly to change
  • You are obsessed with providing a supportive, inclusive and team oriented care experience for patients
  • You're customer service oriented
  • Strong interest in health and nutrition. Working knowledge of Naturopathic Medicine is a plus.

Responsibilities

  • Establish genuine rapport with patients, welcoming them and ensuring they have a positive experience from start to finish at the clinic.
  • Be at the center of clinic communication with patients over email, phone, and online portals
  • Administer patient forms, test results and internal documents through electronic medical records system (Jane).
  • Patient checkout including invoicing, insurance billing and receiving payments.
  • Demonstrate active listening and empathy to patients using effective communication skills.
  • Responsible for the entire patient experience, establishing long term relationships and trust in our team.
  • Coordinate community outreach efforts and growth initiatives, ensuring all necessary resources and personnel are in place for events and programs.

What Were Looking For

  • Strong organizational skills with exceptional attention to detail.
  • Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
  • Excellent communication and interpersonal skills, with a focus on teamwork and collaboration.
  • Proficiency in Microsoft Office Suite and Jane EMR (a bonus)
  • A proactive approach to problem-solving and the ability to anticipate needs and potential issues.
  • Ability to set goals and design executable goals with timelines around them

Who we are

Advanced Women's Health is a rapidly growing network of clinics that is revolutionizing how women access healthcare in Canada. Our focus is on clinical excellence, evidence-informed care, strong teams and empowerment across the company. Our team of Naturopathic Doctors, acupuncturists, psychotherapists and counsellors, osteopathic manual practitioners, pelvic physiotherapists and more are all focused on ensuring that women can finally feel like themselves again, naturally

To Apply

In your response please include:

  • Please review the clinic website and email your resume and cover letter to the info@ location email
  • A cover letter (min 200 words) that includes your availability (hours you can work and your start date). We are hiring for multiple positions, please state clearly if you are interested in part time or fulltime.
  • Please make the cover letter the body of your email.
  • Please include the word AVOCADO in the subject line or cover letter of your email.

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

  • On-site parking
  • Store discount

Work Location: In person

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