Graduate Student Advisor

This position is a part of the Non-Academic Staff Association (NASA).

This position has an end date of March 31, 2027, and offers a comprehensive benefits package.

Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.

This position, reporting to the Associate Dean (Graduate Programs) provides support for the Faculty of Nursing's new Master of Nurse Practitioner Practice (MNPP) and Post-Master's Certificate in Nurse Practitioner Speciality Practice (NPSP).

This position is the first point of contact for incoming, current and prospective students; coordinates the admission process, and course scheduling; and supports the work of several graduate student related committees. This position also provides administrative support and communications within the Faculty of Nursing Graduate Office.

In all facets of this role, this position endeavors to integrate and advance the University's commitments to access, community, and belonging. This position understands, fulfills, and promotes the health, safety and environment responsibilities identified in university policy.

The Faculty of Nursing is ranked #1 in Western Canada and #7 globally (QS World Rankings). It offers five CASN-accredited undergraduate programs and multiple graduate programs, including a PhD in Nursing. With over 1,700 students and strong partnerships across Alberta, the faculty leads innovative, high-impact research to meet the health needs of diverse communities and address global health challenges.

Student Support

• Provides comprehensive coordination and administrative support for graduate program operations, including admissions, courses, awards, and faculty committee activities.
• Manages application assessment and admissions processes by evaluating credentials, calculating admission GPAs, advising committees on applicant selection, and monitoring admissions data and enrolment trends.
• Delivers academic and administrative advising to graduate students, serving as the primary point of contact for program guidance, policy interpretation, and referrals to appropriate academic or wellness resources.
• Monitors student progress, prepares required graduate program documentation, and liaises with faculty, administrators, and the Faculty of Graduate & Postdoctoral Studies on complex or exceptional cases.
• Counsels and advocates for students on program decisions such as leaves of absence, withdrawals, extensions, and registration status, facilitating access to faculty and university resources.
• Coordinates program completion activities, including capstone and thesis milestones, final examinations, and ensuring compliance with all policies, procedures, and deadlines leading to convocation.

Administration:

• Serves as the first point of contact for the Graduate Office, handling general inquiries, greeting visitors, and directing them appropriately while maintaining office records and shared files.
• Develops and maintains spreadsheets, databases, and reports, and supports technology solutions by identifying opportunities for innovation and process automation.
• Provides comprehensive administrative support for Graduate Office meetings and events, including scheduling, agenda preparation, documentation, logistics, and priority management.
• Manages calendar scheduling for the Associate Dean, Graduate Studies, and supports Graduate Office–specific processes and initiatives as needed.

Communication:

• Maintains and updates the Faculty of Nursing Graduate website, uploading new content as needed

• Create solution articles for graduate admissions in Freshservice

• Undergraduate degree; equivalent combinations of education and experience will be considered.

• Experience in an administrative environment; experience in a postsecondary environment is an asset
• Experience working with students or working in a student-centered environment is a strong asset
• Ability to meet deadlines and prioritize work effectively
• Demonstrated attention to detail and high levels of accuracy
• Demonstrated excellent communication skills (verbal and written) and interpersonal skills with the ability to work in a team environment
• Demonstrated ability to take initiative, adapt, problem-solve and prioritize directions from multiple sources
• Computer proficiency using MS Office applications, Google platforms, Generative AI, and internet search engines is required; experience with Cascade, FreshService (FreshWorks), Campus Solutions and other software applications is an asset
• Knowledge of University of Alberta policies and procedures is an asset

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L'Université de l'Alberta s'engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.