Undergrad Academic Student Advisor

**Department** Engineering Student Services

**Salary range** $51,821.52 to $70,382.74

**Hours per week** 35

**Grade** 8

**Posted date** January 15, 2025

**Closing date** January 28, 2025

**Position Type** Full Time - Operating Funded

**Description**:
**_This position is a part of the Non-Academic Staff Association (NASA)._**

This position offers a comprehensive benefits package.

**Location -**This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.

**Working at the University of Alberta**
- The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community._

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. **Learn more**.**

**Working for the Faculty of Engineering**

The Faculty of Engineering at the University of Alberta offers a wide range of undergraduate and graduate engineering programs, creating the opportunity to pursue exceptional, high quality educational experiences. Our vision is to be the most daring engineering community on the planet. We are engineers united by our unwavering dedication to solving the world’s greatest challenges and building a better future for society. We are: Driven. Trailblazing. Curious. Supportive. Grounded. Considerate. Within Student Services we impact the Faculty of Engineering’s resources through an innovative and efficient “students first” model that fosters a network of highly engaged students, staff, alumni, and other stakeholders while supporting the Faculty’s reputation for excellence. Engineering Student Services is poised for the future and preparing for growth We serve engineering students by creating a clear path that supports them throughout their academic programs and enables them to complete their programs on time, overcome barriers to success, and enjoy a positive educational experience.

**Position**

The incumbent(s) work independently within the student services team, and contribute to the service, enrollment management and community outreach goals of the Faculty of Engineering. They are accountable for contributing to the effective delivery and maintenance of the specialized programs within the Faculty of Engineering and its four departments and provide comprehensive, individualized assistance and academic advising.

Advisors must have a working knowledge of issues related to the Freedom of Information & Protection of Privacy Act (FOIP) and accommodation of students with disabilities as well as a passion to work one-on-one with students.

The advisors will work closely with more than 4800 undergraduate students to provide advice on program requirements, academic performance and timetable management.

The incumbent(s) will also be the liaison to the departmental Associate Chairs of Undergraduate Studies, Program Directors and acts as a resource to department and faculty undergraduate academic planning committees.

**Duties**

Student Advising and Program Management
- Advises current and prospective students and staff about university and faculty policies and procedures regarding admission, registration, program planning, program completion, convocation including Iron Ring, course withdrawals, academic standing, grades, deferred exams and FolPP; advising is conducted verbally and in writing (in-person and e-advising) Rotational advising to provide in person advising.
- Advises and coaches students regarding larger life issues such as career planning; refers students with severe personal difficulties to the appropriate professional counselors and/or agencies on campus.
- Complete student pre and co requisite checks throughout the year. Exercise full signing authority to grant or deny deferred exam and re-exam requests, evaluating each case individually using established faculty policies and standards.
- Consult with the Dean’s Office and Departments regarding special cases and transfer credit approval where applicable. Monitor student progress to resolve timetable conflicts, identify course deficiencies and ensure students are aware of any Program of Faculty wide changes.
- Maintain accurate records of student interactions and decisions. Process transfer credit at admission and throughout the programs on exchange programs and letters of permission.
- Respond to external requests for student information from post-secondary, g