Junior Telecom Technician

Junior Telecom Technician

Victoria, BC

Are you interested in building a career in telecommunications and excited to work with leading-edge technology? Hardwire Telecom is looking for a motivated Junior Telecom Technician to join our team. In this role, you'll gain hands-on experience supporting the installation, maintenance, and troubleshooting of VOIP telephone systems, copper/fiberoptic/Wi-Fi networks, access control, CCTV, RF booster, and emerging communication technologies, all in a supportive environment while providing the reliable vital service for which we're known.

About Hardwire Telecom Ltd.

Founded in 2006, Hardwire Telecom is a locally grown company with deep roots in Victoria, hosting a team of skilled and experienced communications technicians with a shared passion for providing superior solutions, service, and execution on Vancouver Island. We specialize in telephone systems, computer network infrastructure, CCTV systems, Access Control and various other solutions, combining decades of experience into a full-service communications company. With over 60 years of collective expertise and a strong support team, we pride ourselves on delivering superior products, exceptional service, and long-term support for our clients.

Responsibilities (include and not limited to)

• Assist senior technicians with installing, configuring, and maintaining telecommunications infrastructure, systems, and equipment
• Working as "smart hands" with and on behalf of IT companies both local and remote
• Perform routine inspections, troubleshooting, and repairs on network cabling, data racks, including routers, switches, cables, and telephone systems
• Support and ultimately master system design, physical cabling topology, and device
• configuration to ensure reliability and optimal performance in our deployments
• Collaborate with internal team members to identify, triage and resolve technical issues and service calls quickly and effectively
• Provide end-user support for our deployed systems
• Maintain accurate records of customer communications, work completed, materials installed/consumed, and time spent
• Stay up to date on industry trends and new technologies, actively exploring improvements to strengthen our telecom offerings and value to our clients

Requirements

• An associate degree or technical certification in telecommunications or networking is an asset but not required
• Valid Class 5 BC driver's license with a clean abstract
• Ability to pass a criminal record check (required for work at secure client sites)
• Eagerness to build a career in the ever-evolving field of telecommunications.
• Basic understanding of wired/wireless/VOIP telephone systems and their related
• equipment
• Familiarity with basic network components such as routers, switches, patch panels and
• rack-mounted devices is an asset
• Problem-solving and troubleshooting skills and ability to work collaboratively in a team environment
• Solid communication skills for calmly interacting with colleagues and clients in
• sometimes stressful situations such as outages
• Time-management skills and tools to maintain efficiency and meet timeline
• commitments
• Detail-oriented with strong organizational skills to handle overlapping responsibilities
• Willingness to learn, adapt, and grow with emerging technologies
• Working at Heights - Mandatory

Why Join Us?

• Hands-on training and mentorship from experienced master installer/technicians
• Exposure to diverse and creative telecom and networking projects across Vancouver
• Island
• A supportive, collaborative team environment
• Opportunity to grow with a company rooted in the local community and long trusted for quality and reliability by a large client base

Please do not contact our office directly. Applications will only be accepted through this

posting. Only shortlisted candidates will be contacted directly.

Job Type: Full-time

Pay: $24.00-$28.00 per hour

Benefits:

• Company car
• Dental care
• Extended health care
• Vision care

Application question(s):

• Have you ever set up and physically install network equipment including rackmount and wall-mount devices?
• Are you legally allowed to work in Canada?
• Are you able to pass a criminal record check?
• Are you able to working at heights?
• Do you currently require sponsorship to work in Canada?
• Are you currently located in Victoria, BC?

Experience:

• Basic understanding of wired/wireless/VOIP telephone systems: 1 year (required)
• Familiarity with basic network components: 1 year (required)
• Problem solving: 1 year (required)

Language:

• English (preferred)

Licence/Certification:

• Class 5 Licence with clean abstract (required)

Work Location: In person