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Tenant Services

2 weeks ago

Vaughan, Ontario, Canada Su&Bu Full time

Location: Vaughan

Employment Type: Full-time

Department: Property Management

About the Role

We are seeking a highly organized, service-oriented Tenant Services & Administrative Coordinator to support the day-to-day operations of our Property Management team. The ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for providing top-notch customer service to tenants and property owners.

Key Responsibilities

Administrative Duties

  • Acting as the primary receptionist for the Property Management office, duties include greeting visitors, coordinating office services (couriers, calendar management, filing, equipment, and supplies).
  • Administrative support for the property management team including responding to enquiries, organizing leasing files – both digital and hard copy.
  • Maintain organized records, including lease documents, tenant correspondence, property reports and Tenant Manuals.

· Support marketing efforts by managing and maintaining the directory boards and website with current promotions, events and updating the store directory.

· Administering the Tenant and Contractor Insurance Certificate Program.

Financial Management

  • Process vendor invoices for payment and maintaining the cheque tracking sheet.
  • Prepare and maintain accurate sales reports and monthly agenda for assigned properties.

Maintenance Coordination

  • Coordinate maintenance requests, ensuring timely communication with tenants and vendors.
  • Assisting with the coordination of tenant and community events as the Tenant Services Coordinator.

QUALIFICATIONS & ATTRIBUTES

  • Holds a post-secondary degree or has equivalent work experience.
  • Prior experience in property management and/or real estate is an asset.
  • Proficiency in Microsoft Office is preferred.
  • Possesses superior communication and organization skills.
  • Dedication to delivering exceptional service consistently.
  • Adaptability to change with a positive outlook, consistently delivering successful results within specified time frames.
  • A team-oriented approach to achieving goals and objectives.
  • Proven organizational and multitasking abilities, with a capacity to meet deadlines with complete ownership and accountability.

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off

Ability to commute/relocate:

  • Vaughan, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you legally eligible to work in Canada?
  • What is your desired salary?
  • Will you now or in the future require immigration sponsorship for an employment visa or work permit status?

Experience:

  • property management and/or real estate : 1 year (required)

Work Location: In person