Senior Manager, Analytics

Department: Liberty Mutual Canada

Location: Toronto or Calgary

Reports to: Director II, Advanced Analytics

Company Overview:

Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a broad suite of commercial insurance products and solutions to mid-size and large Canadian companies with Canadian, North American and/or multinational risks. Liberty Mutual Canada has over 300 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Toronto, Montreal and Halifax.

At Liberty Mutual Canada, diversity is about all of us. Our promise to you is a culture that is collaborative, rewarding and empowering. We are committed to attracting and retaining employees across all dimensions of diversity and believe that recognizing, appreciating, and applying the unique insights, perspectives and backgrounds of each person cultivates an atmosphere of trust and respect. At Liberty Mutual Canada, our values are to foster a high-performing, equitable and inclusive culture where the best talent of all backgrounds can bring their whole selves to work and succeed.

If you are unsure whether or not your experience matches every requirement below, we encourage you to apply anyway. We are looking for varied and diverse perspectives and experiences that we can add to our team

Our core values guide all of our decision-making and come to life through our benefits and employee programs. We offer:

- A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance

- Competitive health & dental benefits plan

- Market-leading pension plan

- Competitive time off policy

- External education & tuition reimbursement programs

- Employee & Family Assistance Programs

- An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusion

The Opportunity:

Ready to build the AI-ready data backbone for a nearly $1B CAD underwriting business? As Sr. Manager, Analytics, you'll be the hands-on architect who unifies core datasets, elevates data quality, and delivers end-to-end data insights using pragmatic, proven methods and tools. This high visibility role combines leading a dedicated pod with personally driving the work that makes our data trusted, connected, observable, and richly described—accelerating underwriting with faster, more responsive, and more connected insights. While the primary focus is creating AI-ready data to enable future AI use cases, you'll also guide the pod to deliver the critical insights this ecosystem unlocks—for example, connecting disparate sources like claims and underwriting and turning that new connectivity into consumable outputs such as Power BI solutions and deep dive presentations to senior leadership.

You'll join an Operations Analytics team that spans the US and Canada, partnering closely with reporting teams to ensure reliable and unified reporting to drive our business to be faster and more efficient. You'll work alongside other analytics teams to leverage the AI-ready data to deliver critical insights that will shape decisions and growth. You'll also collaborate with global data leaders across Liberty Mutual's Data Office to ensure alignment to our North Star Architecture and best practices. In this leadership role, you'll set the standards, controls, and connectivity that enable faster, smarter underwriting—and you'll elevate insights that directly influence underwriting strategy. If you get energized by delivering AI-ready data to drive new underwriting insights, this is your opportunity to make a tremendous impact

Duties & Responsibilities:

• Establish the pillars of AI-ready data—trusted quality, standardized schemas, observability, rich metadata, and lineage—and implement practical tagging/labeling
• Leverage the AI-ready data to deliver new unified insights in the form of dashboards and deep dive analysis presented to senior leadership; turning analysis into clear recommendations and accountable actions.
• Prioritize and sequence initiatives to deliver rapid wins while building durable foundations, balancing immediate fixes with long-term solutions to maintain speed and focus
• Identify, prioritize, and eliminate the highest-impact data quality gaps—implementing targeted controls and continuous monitoring to prevent recurrence.
• Lead the working team, clarifying needs, priorities, timelines, and delivering outcomes across multiple projects and workstreams.
• Serve as the main point of contact for Canada data quality initiatives, setting priorities and communicating progress to stakeholders and leadership
• Own the data unification roadmap to enable quote-to-claim connectivity and insights
• Build and maintain documentation, data dictionaries, business glossaries, and lineage; champion governance and stewardship by codifying ownership and scalable processes
• Act as a liaison between Canada's data strategy and others in the GRS data office to align to existing initiatives and north star architecture
• Mentor/coach junior analysts or rotational analysts to develop skills and elevate team performance.

Skills & Qualifications:

• Masters Degree in Mathematics, Economics, Statistics or any other quantitative field plus a minimum 5 years of applied business / non-academic experience preferred. For non-Masters Degree candidates, Bachelor's Degree and minimum of 7 years of applied business/non-academic experience, or equivalent.
• Proven experience leading data quality programs, unifying disparate data sources, and building AI-ready data foundations.
• Expert knowledge of data sources, tools and business drivers.
• Experience with data/analytical tools (e.g. SAS, Microsoft's Power Platform, SQL, Snowflake, etc.)
• Ability to apply more advanced analytical concepts to improve business outcomes.
• Must possess strong planning, analytical, decision-making and communication skills.
• Preference toward those with experience in financial services or insurance industry.

Liberty Mutual Canada is committed to fostering an inclusive, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we operate in and serve. If you require an accommodation for the recruitment/interview process due to a disability (which may be invisible or visible, temporary or permanent), please let us know and we will work with you to meet your needs.