Current jobs related to Customer Service and Administrative Agent - Montreal, Quebec - AppDirect

  • Agent, Product administration

    7 days ago

    Montreal, Quebec, Canada Desjardins Full time

    As a product administration agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform administrative, office and other tasks and processes to help your unit achieve operational objectives and carry out initiatives in accordance with the detailed directives in place. The...

  • Agent, Product administration

    7 days ago

    Montreal, Quebec, Canada Desjardins Full time

    Temporary position for 12 months. The work mode arrangement for the position is full-time on site. As a product administration agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform administrative and follow-up tasks to support your unit's day-to-day operations and...

  • Agent, Product administration

    7 days ago

    Montreal, Quebec, Canada Desjardins Full time

    Temporary position for 12 monthsAs a product administration agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform administrative, office and other tasks and processes to help your unit achieve operational objectives and carry out initiatives in accordance with the...

  • Agent, Product administration

    7 days ago

    Montreal, Quebec, Canada Desjardins Full time

    As a product administration agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform administrative, office and other tasks to help your unit achieve operational objectives and carry out initiatives in accordance with the general standards, practices and guidelines in...

  • Customer Service Agent, Financing

    2 weeks ago

    Montreal, Quebec, Canada National Bank of Canada Full time

    Attendance: On-Site Employment Category: Support Type of Contract: Permanent Benefits for vendors:Youtube VideoAs a Customer Service Agent for our call centres, you'll support our clients with their financing needs including personal loans, lines of credit and mortgages. You'll have a positive impact on clients with your listening and advisory skills.Your...

  • Collection Customer Service Agent

    2 weeks ago

    Montreal, Quebec, Canada National Bank of Canada Full time

    Attendance: Hybrid Employment Category: Support Type of Contract: Permanent Benefits for vendors:Youtube VideoAs a Collection Agent, you'll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people's lives. You'll have a positive impact on clients with your listening skills...

  • Agent(e) service à la clientèle

    1 week ago

    Montreal, Quebec, Canada Pac-Rite Full time $20 - $23

    Agent(e) au service à la clientèleVous êtes énergique, bilingue et avez un intérêt pour le service à la clientèle et la vente?C'est votre opportunité de joindre une entreprise bien établie dans le domaine alimentaire et une équipe dynamiqueLes Produits de viandes Pac-Rite sont établis à Montréal depuis 1954 et œuvrent dans le secteur de la...

  • Purchasing Agent

    2 weeks ago

    Montreal, Quebec, Canada Olymbec Full time

    The Purchasing Agent is responsible for performing numerous duties to help facilitate the purchasing of materials and services for a large real estate company operating in the US and Canada.The Purchasing Agent will report directly to the Purchasing and Payables Manager. RESPONSIBILITIES· Gathering purchasing information from road and office employees by...

  • Bilingual Technical Customer Service Agent/Agent au service à la clientèle technique Bilingue

    1 week ago

    Montreal, Quebec, Canada OPENLANE Full time $23 - $25

    Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced—and uncomplicated—digital marketplace for used vehicles.We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.And we're an innovation company...

  • Lead Agent, Independent

    2 days ago

    Montreal, Quebec, Canada Air Canada Vacations Full time

    Job DescriptionThe lead position is a middle management role, that not only provides technical support to the agents but also guides the staff in maintaining a high level of customer service. They assist and support the Supervisors in the daily activities.Main ResponsibilitiesProvide guidance and assistance as well as technical support to the agents in order...

Customer Service and Administrative Agent

2 weeks ago

Montreal, Quebec, Canada AppDirect Full time

Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:

  • Agent(e) du service à la clientèle et administratif

About AppDirect
Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

This position is for the ITCloud business unit serving Canadian IT professionals and their business customers. Since 2005, is an authorized Canadian Distributor for Microsoft, Acronis, Bitdefender, AvePoint, BitTitan, Letsignit and NinjaOne. Through our partner channel, we provision Canadian businesses with the most powerful corporate cloud solutions for continuity, cybersecurity and productivity. Highly skilled on both the technical and business sides, our team backs up our partners-resellers with technical, sales, marketing and administrative enablement so they can build a successful business while provisioning their client-base through our simple and secure marketplace.

About You
AppDirect is looking for a Customer Service and Administrative Agent for a permanent position. Always evolving, AppDirect is expanding its team to meet the widening of its offerings and the relentless growth of its clientele. Join a different and modern company with a dynamic atmosphere that operates in the vibrant cloud services industry

What you'll do and how you'll have an impact

  • Under the supervision of the controller, the individual will be responsible for providing excellent customer service via telephone and/or internet
  • Conduct customer follow-ups
  • Provide administrative information to assist clients' understanding
  • Advise our clients on our various products (no solicitation)
  • Keep various information up to date in our system

What we're looking for

  • Bilingualism in spoken and written communication is essential, as well as proficiency in the Office 365 suite
  • Excellent communication and interpersonal skills
  • Ability to work on multiple tasks simultaneously
  • Analytical mindset, ease in memorizing information, and fostering teamwork

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice:

#LI-Jobs
#LI-hybrid