Quality Controller

1 week ago

Orillia Ontario LVY Canada Orillia Full time

We are currently seeking a Quality Controller to join our team at the Orillia plant working 42 hours per work Monday-Thursday 7:15AM-4:45PM and Fridays 8:00AM-12:00PM.

Overview

To ensure that all products leaving the manufacturing facility meet design specifications, quality standards, and installation requirements, while proactively preventing non-conformities through effective inspections, root cause analysis, and continuous improvement initiatives.

Key Responsibilities

  1. Quality Control on the Shop Floor
  • Conduct in-process and final inspections of signage and architectural products before shipping.
  • Verify that each unit matches design specifications, client requirements, and installation drawings.
  • Identify, document, and report any deficiencies, defects, or deviations from standards.
  • Approve or reject products based on established quality criteria.
  1. Root Cause Analysis & Prevention
  • Investigate the root cause of non-conformities using structured problem-solving methods (e.g., 5 Whys, Fishbone Diagram).
  • Collaborate with Production, Design, and Installation teams to implement corrective and preventive actions.
  • Maintain a non-conformity log and track the effectiveness of corrective measures.
  • Recommend process or material changes to eliminate recurring quality issues.
  1. Cross-Department Quality Handover System
  • Develop and implement a "department-to-department" quality sign-off process, ensuring that:
    • Each department verifies and approves work before passing it forward.
    • All work meets project specs, documentation requirements, and visual standards.
  • Train department leads and staff on handover inspection criteria and the importance of internal quality assurance.
  1. Field Installation Readiness
  • Ensure products are fully compliant with installation requirements to minimize adjustments, modifications, or delays on-site.
  • Provide clear installation notes or flags when special handling or sequencing is needed.
  1. Continuous Improvement & Training
  • Propose and lead quality improvement projects to reduce NCs and rework.
  • Provide quality awareness training for production staff, focusing on:
    • Specification compliance.
    • Common defects and how to prevent them.
    • Importance of first-time-right production.
  • Stay up to date with industry best practices in signage and architectural fabrication quality.

Performance Metrics

  • Reduction in non-conformities per month.
  • Reduction in rework hours and re-shipping costs.
  • Percentage of products passing final inspection without defects.
  • Number of installation site issues reported.
  • Employee compliance with handover sign-off process.

Qualifications & Skills

  • Experience in manufacturing quality control, ideally in signage, architectural products, or related industries.
  • Training or certification in quality management (e.g., ISO 9001, Six Sigma, or equivalent).
  • Strong knowledge of fabrication processes, materials, and finishing techniques.
  • Skilled in reading and interpreting technical drawings.
  • Proficient in root cause analysis and corrective action planning.
  • Strong communication skills to work effectively across departments.
  • Ability to work independently and take initiative.

Authority

  • Authority to stop production or shipment of products that do not meet quality standards.
  • Authority to request rework or adjustments before release.
  • Authority to recommend changes in processes or materials to improve quality outcomes.

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