Executive Assistant

About GroupHEALTH

At GroupHEALTH, we're proud of the work we do – but it's how we do it that truly sets us apart. We're a fast-moving, ever-evolving, stable organization with deep roots and a bold vision: to transform the way Canadians experience benefits. We combine agility with long-term stability to create meaningful impact.

Here, you'll find more than just a job. You'll find a purpose-driven, people-first culture where kindness, collaboration, and curiosity thrive. Whether you've been here fifteen years or fifteen days, you'll notice right away – our people are genuinely invested in one another's success and delivering exceptional experiences to our clients and plan members.

About the Role

Reporting directly to the Vice President, CSBT, the Executive Assistant, Community Services Benefits Trust (CSBT) plays a key role in ensuring the smooth and efficient operation of CSBT activities. This role provides high-level administrative and logistical support to the Vice President, CSBT; CSBT's Brand Ambassador and the CSBT Board of Trustees. You'll be central to coordinating board governance, events, travel, communications, and stakeholder relationships—helping elevate CSBT's impact and presence. This is a hybrid opportunity based in our South Surrey, BC office, with requirement to be in office 2 days a week.

What to Expect in your first 3 months

Within the first 30 days you will:

• Gain a strong understanding of GroupHEALTH & CSBT's mission, vision, and values
• Complete corporate onboarding, including Privacy and Security training
• Learn the Executive Assistant Standard Operating Procedures (SOPs)
• Become proficient with videoconferencing, teleconferencing, and boardroom technology
• Participate in an in-depth CSBT orientation to understand all internal and external program components
• Successfully support the Vice President, CSBT in planning and executing the first CSBT board meeting/retreat of 2026
• Begin connecting with key external stakeholders
• Start building relationships with all current CSBT Trustees
• Contribute to early planning for CSBT's Spring 2026 tradeshow and event season

Within the first 60 days you will:

• Complete the first two IFEBP CEBS e-learning modules to build foundational knowledge of the Group Benefits sector
• Complete online governance training and register for the official board minute-taking program
• Learn and execute all staff travel processes and procedures
• Begin overseeing the coordination and scheduling of annual events

What You'll Do

• Coordinate all aspects of CSBT Board Meetings and Annual Retreats, including venue preparation, attendee logistics, agenda creation, document packages, travel arrangements, and attending meetings as the designated minute-taker
• Build and maintain strong relationships with external association partners
• Coordinate all aspects of CSBT's participation at conferences and tradeshows.
• Support the Vice President, CSBT with coordinating and/ or preparing the necessary information, materials, presentations, reports and resources for meetings and events as required.
• Support the CSBT Board of Trustees with any inquiries related to their travel, IT requirements (in coordination with GroupHEALTH's IT dept.), and Trustee expenses.
• Support the Vice President, CSBT in sourcing and vetting CSBT prospects via GroupHEALTH internal systems and external stakeholder resources.
• Monitor and triage CSBT administrative inboxes
• Manage CSBT social media accounts, collaborating with leadership and the GroupHEALTH Marketing team on content
• Review and delegate requests, summarizing, and communicating information to appropriate stakeholders
• Oversee CSBT's SharePoint site and manage document organization
• Administer IFEBP memberships and education initiatives for the CSBT Board of Trustees
• Support a range of additional duties as assigned, including gift procurement, executive meal arrangements, and hosting guest visits

What We're Looking For

• 2+ years' experience providing high level administrative support to executives
• Comfortable working across multi-functional teams in a complex environment
• Intermediate to advanced knowledge/experience with MS Office 365 (Outlook, SharePoint, Teams, Planner, Excel, Word, PowerPoint)
• Post-secondary education relating to Business Administration, Business Management, Marketing and/or Communications considered an asset
• Experience working within the non-profit sector and/or financial services industries an asset

Critical Competencies

You will succeed in this role if you are:

• An Effective Communicator – You communicate clearly and respectfully, build strong relationships, and adapt communication styles with tact and diplomacy.
• Learning Focused – You are curious, adaptable, open to feedback, and committed to your growth, embracing uncertainty, challenges, and even failures as opportunities to learn and improve.
• Organized – You plan, prioritize, and manage your time effectively to meet deadlines.
• A Team Player – You collaborate, value diverse perspectives, and focus on shared success.
• Able to Embrace Change – You thrive in a dynamic environment, adapt quickly, and use challenges as opportunities for growth.

Compensation

At the time of this posting, the estimated annual base salary for this position is $70,000-$75,000. Individual compensation within this range is determined by factors such as job-related skills, relevant experience, and education/training. This range reflects the annual base salary only and does not encompass the comprehensive total rewards package that we proudly offer.

Why Join Us

• Beyond salary, we offer generous paid time off, extended health and dental benefits, RRSP matching, and flexible work options
• Wellness support, including comprehensive mental health resources, to prioritize your well-being both in and out of the workplace
• A supportive culture, with opportunities to grow, and where our team members feel valued and empowered to thrive

Accommodation and Inclusion

GroupHEALTH is committed to equity, diversity, and inclusion. If you need accommodation during any stage of the hiring process, please let us know We're here to help.

If you're ready to do meaningful work and grow your career with GroupHEALTH, we'd love to hear from you. Click Apply to submit your application.