Administrative Operations Coordinator

Administrative Operations Coordinator

Location: Whiskey Creek / Qualicum Beach

Position Type: Full-Time, On-Site

Company: Ryder Contracting Ltd.

Pay: $25-$35 per hour, plus comprehensive benefits

ABOUT THE ROLE

Ryder Contracting Ltd. is seeking a seasoned, highly organized, and technically savvy Administrative Operations Coordinator to support our small, dedicated team. This role is ideal for someone who thrives in dynamic environments, enjoys optimizing processes, and brings a proactive, solutions-focused mindset to their work.

WHAT YOU'LL DO

Administrative & Office Coordination

• Maintain smooth day-to-day office operations, ensuring documents, files, schedules, and communications are organized and up to date
• Oversee data entry with exceptional accuracy and attention to detail
• Manage and optimize filing systems (digital and physical)
• Act as a central point of contact for internal staff and external stakeholders

Financial & Bookkeeping Support

• Support bookkeeping functions including billing, job costing, payables/receivables, and month-end tasks
• Use QuickBooks for basic accounting entries, reconciliations, and reporting
• Maintain accurate records to support financial decision-making

Customer & Stakeholder Support

• Provide friendly, solution-focused support to customers and prospective clients
• Liaise professionally with vendors, suppliers, clients, and internal team members
• Handle inquiries with diplomacy, clarity, and timely follow-through

Technology, Systems & Process Improvement

• Work in Excel regularly, leveraging formulas, pivot tables, V-lookups, and data accuracy checks
• Identify inefficiencies and contribute to process improvement initiatives to streamline operations
• Proactively recommend new tools, templates, or workflows that enhance productivity

Marketing & Communications (Light)

• Support basic marketing activities such as social media posting, customer updates, and simple content creation
• Assist in maintaining company visibility and communicating key information

Team Support & Cross-Coverage

• Understand the roles around you and step in to assist or provide coverage when needed
• Collaborate closely with a small team where flexibility, teamwork, and reliability matter

WHAT YOU BRING

Technical Skills

• Advanced proficiency in Microsoft Excel (pivot tables, V-lookups, formulas)
• Strong command of Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with QuickBooks (required)
• Experience with CRM or ERP systems (preferred)
• High technological aptitude with the ability to learn new tools quickly

Professional Experience & Attributes

• 3–5+ years of administrative, clerical, or office coordination experience (preferably in an operations-based environment)
• Strong analytical skills with a natural ability to identify gaps, inconsistencies, and opportunities for improvement
• Exceptional attention to detail and accuracy
• Demonstrated ability to manage multiple priorities, deadlines, and stakeholders
• Proactive, resourceful, and a self-starter who brings solutions rather than problems
• Comfortable operating in evolving or ambiguous environments
• Excellent written and verbal communication skills
• High level of professionalism, discretion, and commitment to organizational success
• Dedicated, reliable, and motivated to contribute long-term

WHO YOU ARE

You are someone who:

• Thrives in dynamic, changing environments
• Enjoys improving systems and building processes
• Can work independently while staying highly collaborative
• Loves taking initiative and saying "I'll figure it out"
• Brings curiosity, innovation, and a continuous-improvement mindset
• Values commitment, follow-through, and supporting a small team

ABOUT RYDER CONTRACTING LTD

Founded in 2005 and based in Port Alberni, Ryder Contracting Ltd is a trusted contractor serving Vancouver Island's forestry and construction sectors. The company is known for high-standard road construction, reliable field operations, and a strong commitment to safety and environmental stewardship. Recognized by industry partners for excellence in safety performance, Ryder Contracting offers a collaborative, hands-on work culture and competitive compensation professionals who want to contribute to high-impact projects across the Island.

Job Type: Full-time

Pay: $25.00-$35.00 per hour

Expected hours: 40 per week

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• On-site parking
• Paid time off
• Vision care

Work Location: In person