Technical Analyst

2 weeks ago

Toronto, Ontario, Canada Human Resources Department - NRT Technology Corp. Full time $60,000 - $100,000 per year

Technical Analyst

About NRT

At NRT, we build more than solutions: we build up each other.

NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort, including secure payment systems, AML compliance and reporting tools, credit information and electronic marker services to intelligent and engaging table game platforms, dynamic financial and marketing kiosks, and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO, a revolutionary resort app engagement platform dedicated to unifying guest experiences, offering a seamless experience from booking to checkout through App Builder, which has more than 100 third-party integrations which are unmatched in the industry.

Our strategic partnerships have resulted in the most convenient, reliable, and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos, race and sports operators, lotteries, banks, and retailers-- globally-- to dazzle their guests.

We believe in the value of connection and community. Our diversity in skills and background make us a unique and formidable culture. We encourage the growth of individual development and recognize that our success depends on developing each other. To stand firm is to stand together.

Our combined innovation and success are rewarded through competitive salaries, paid time off, individual growth plans, community sharing, collaboration, Health Benefits (including medical, vision, dental, EAP, etc) and more. We provide training, product knowledge demos, tiered-lever skill building, development workshops, teambuilding exercises, webinars, and more. Joining NRT is more than a job-- it's an opportunity to grow and discover.

To learn more about who we are and what we do, visit our website at

Reporting to the Director, Product Management, the Technical Analyst's primary mandate is to capture, analyze, and document the Functional and Technical Requirements to be used by NRT's Development Team in relation to Software Development activities for NRT's suite of products. This role will be a critical liaison between business stakeholders and technical teams, ensuring the documentation is precise, actionable, and aligned with architectural and operational standards.

Core Competencies:

Software DevelopmentDocumentationProblem SolvingAnalysisAchievement/Results OrientedTeamworkCustomer ServiceFlexible/AdaptabilityBuilding relationshipsBusiness Understanding

Job Duties and Responsibilities (include, but are not limited to):

Collaborate with cross-functional stakeholders to elicit and refined business, functional, and non-functional requirements.Translate business needs into technical documentation such as:
Functional Specification Documents (FSDs)Technical Design Documents (TDDs)Interface Control Documents (ICDs)Data Flow Diagrams (DFDs)System Architecture OverviewsAPI and integration specificationsWork cross-departmentally to ensure documentation supports implementation, testing, and deploymentParticipate in technical design sessions, sprint planning, and architecture reviews to validate requirements and ensure traceability.Maintain documentation repositories and version control using tools such as Confluence, Git, or SharePoint.Support quality assurance and UAT by reviewing test plans and validating that solutions meet documented requirements.Contribute to the continuous improvement of documentation standards, templates, and governance processes.

Job Requirements:

Proven experience in Technical Analyst, Software Development or related roles.Bachelor's Degree in Computer Science, Information Systems, Engineering, or related technical fieldStrong knowledge of enterprise IT environments, Software Development Lifecycles, and system integration principlesDemonstrated ability to write clear, structured, and technically accurate documentation for diverse technical audiencesProficiency with tool such as MS Suite, JIRA, Confluence,Fluency in English (oral and written). French language is considered an assetExcellent analytical, communication, and stakeholder management skillsBe able to travel internationally

NRT would like to thank all applicants for applying, but only those applicants best suited for the position will be contacted.

NRT is an equal opportunity employer. It is NRT's policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job. NRT does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law.

NRT welcomes and encourages applications from all. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you are selected for this position, please notify the HR team member for reasonable accommodation.

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