Manager, Human Resources

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Our growing team is seeking a Manager, Human Resources to join the Quebec HR Claims team.

As a strategic partner, the HR Manager will be responsible for leading a team of human resources advisors and ensuring their professional development. They will play a key role in optimizing our service offering and supporting Intact's strategic priorities. The incumbent will also be involved in various HR cycles and projects such as engagement, development culture, talent management, and performance management. Are you passionate about contributing to employee engagement and eager to thrive at the heart of our purpose, which is to help people, businesses and society prosper in good times and be resilient in bad times? So are we Join the team and make a difference.

What you will accomplish with us:

• Exert strong leadership and influence at various levels of the organization.

• Make decisions related to hiring, performance management, career development and promotion, departure management, and support for organizational development.

• Apply your knowledge of HR best practices to guide decision-making.

• Supervise, evaluate, and develop a team of human resources professionals and contribute to maintaining and improving employee engagement, both in human resources and for the organization.

• Collaborate with different stakeholders to ensure the follow-up of objectives and monitor trends to develop human resources strategies that will promote the achievement of business results.

• Monitor HR indicators within their area of responsibility. Collaborate with other managers and HR employees to design, implement, and improve core HR functions and programs. Stay current on industry and HR trends and make appropriate recommendations.

• Provide advice on performance management of business units under their responsibility to identify and manage employees whose performance is outstanding or insufficient, in partnership with internal and external experts. Develop a problem resolution strategy for employee complaints and serious employee relations issues as needed.

• Ensure compliance with HR policies, procedures, and programs. Recommend changes based on identified internal trends and competitive benchmarking analysis. Act as the company expert in employee relations and compliance.

• Collaborate with the recruitment team on recruitment strategies for business units under their responsibility.

• Actively contribute to all special projects as needed.

• The position may require occasional travel.

What you will bring to the table:

• Bachelor degree with a Human Resources specialization or a combination of education and work experience

• CHRP and/or CHRL designation completed or in progress

• At least 10 years of experience in HR roles with increasing responsibilities, including at least 7 years of experience as an HR generalist.

• Team management experience of HR professionnals.

• Experience and interest in labor relations.

• Demonstrated strong leadership and coaching skills.

• Results- and solutions-oriented.

• Ability to influence others with convincing discourse and concise, precise, and clear writing; essential for success.

• Strong analytical skills, attention to detail, and high accuracy.

• Bilingualism is required (French - English). Need to interact regularly with colleagues across the country.

• No Canadian work experience required however must be eligible to work in Canada

#LI-hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.