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Accounts Receivable and Billing Specialist

2 weeks ago

Surrey, British Columbia, Canada NRI - NRI Distribution Inc Full time

A Day in the Life

As the Accounts Receivable Specialist and Billing Specialist is a dynamic position that works with cross functional teams keeping the goal of providing our clients accurate and timely service. A typical day will include but is not limited to, reviewing account aging, emailing, and calling clients to follow up on payments to reduce Days Sales Outstanding (DSO) and over 90-day delinquencies. This role will support the accounts receivable process for NRI a Third-Party Logistics company that provides services to some awesome clients that are heavily involved in the active lifestyle.

All About You

What You'll Bring to the Role:

  • Excellent technical and software skills with the ability to set-up and effectively use accounting software, spreadsheets, etc to perform data analysis

  • Experience documenting process and creating or supporting SOP development

  • Knowledge of general accounting practices

  • Excellent communication and interpersonal skills to effectively work with different departments including our clients

  • Ability to multitask and prioritize duties, follow through assignments with minimum direction, and be extremely detail oriented in order to investigate and resolve accounting discrepancies

  • Proven ability to investigate and resolve accounting discrepancies, offer solutions and support decisions by having an analytical approach and strong problem solving skills

  • Self-motivated with the ability to work independently with minimal supervision

  • Trustworthy and moral character

The Must Haves:

  • A Bachelor's Degree in Business related field or an associate degree in accounting or 5+ years directly related work experience.

  • 3+ years of experience of full-cycle accounts receivable and credit experience

  • Must have working experience with ERP and CRM systems

  • Experience with Vendor compliance portals and chargeback disputes preferred

  • Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc when stepping into the warehouse.

Things You Will be Doing

Performs accounts receivable support

  • Completes weekly, semi-monthly, and monthly billing

  • Creates take-all invoices for client exits

  • Enters invoices for AR processing

  • Applies cash payments to accounts

  • Supports Billing Posting Process

  • Create weekly/monthly AR reports

  • Research and resolve invoice issues and chargebacks/deductions coordinating with other departments as required, gathering documentation for dispute submission

  • Resolve miscellaneous billing/allocation questions

Credit & Collections Support

  • Perform credit analysis and reference checks to recommend terms and identify risk exposure to Accounts Receivable and Credit Manager

  • Interact with customers via phone and email regarding invoices, statements, and credits to resolve outstanding issues and collect payment in a timely manner

  • Monitor aging reports on assigned accounts and prepare management reports as requested

  • Communicate with sales, operations and client experience team on problem accounts and help develop expedient resolutions

  • Partner with sales to manage outbound communication of all prepay customers securing payment and confirming with manager to confirm order release

  • Communicate and report on status of outstanding chargebacks/deductions

  • Identify collection accounts for further discussion and review

  • Implement/monitor processing of credit memos

  • Perform other assigned duties

Perks

  • Staff purchase program – wear the brands you love

  • Staff benefits plan – chose the benefits that are right for you

  • Flexible and fun work environment – work hard and play hard

  • Internal opportunities – we believe in growing our own

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are selected for an interview there are accommodations upon request. We consult with applicants and provide suitable accommodations. If someone would like an accommodation they can reach out to our team in the following ways: people.- or

Compensation: Wage : $24.04-$36.06 /hour