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Maintenance Worker

2 weeks ago

Niagara Falls, Ontario, Canada Niagara Clifton Group Full time

About us:

The Niagara Clifton Group is comprised of several attractions, restaurants, retail locations, and accommodation options all located on Clifton Hill, Niagara Falls. Clifton Hill is an exciting place to work and is one the world's premier tourist destinations.

Celebrating 100 years in business, the Niagara Clifton Group recognizes that its long history of outstanding hospitality and service has been a result of its team members. We welcome all who visit and encourage everyone to shop, dine, stay, and play

Job Summary:

Reporting to the Maintenance Manager the Maintenance Technician will be collectively responsible for the hands-on maintenance of all building systems, assets, guest rooms, public spaces, operating equipment and property grounds. This position is vital to the organization's success with the overall goal to maximize our customer and guest experience.

Why Choose Niagara Clifton Group Team?

  • Working in the heart of the Niagara Falls tourist district – right on Clifton Hill
  • Opportunity to work in a fun location where you can feel like you are part of a winning team.
  • Discounts on retail, food, and attractions.
  • Experienced and supportive management team.
  • A safe and healthy work environment, inclusive of COVID-19 preventative measures that meet or exceed government guidelines.

Responsibilities:

  • Perform preventive maintenance and repair work on guest rooms, public areas, back-of-house facilities, and equipment;
  • Execute tasks such as HVAC, electrical and plumbing, bathroom fixtures, grouting, caulking and tile, paint and wallpaper, flooring and carpet, fixture replacements, door systems to ensure amenities are in good working order. Concrete patching may be required as necessary;
  • Ensure all grounds and buildings are properly maintained and present a professional appearance to the public and are safe for guest use, which include, but is not limited to, cutting grass, trimming trees, planting and maintaining flowers, raking leaves, sweeping, cleaning and hosing sidewalks and driveways, picking up litter, salting, sanding and shoveling;
  • Respond to guest service requests in a timely and courteous manner;
  • Conduct routine inspections of the property to identify and resolve maintenance issues;
  • Follow safety procedures and maintain compliance with health and safety standards;
  • Maintain inventory of tools, supplies, and spare parts;
  • Log work orders, completed tasks, and maintenance activities accurately; and
  • Collaborate with other departments including Housekeeping, Front Office, Food & Beverage, Attractions, Administration, and Retail to minimize guest disruption and support efficient, company-wide operations.
  • Ensure kitchen equipment remains fully functional by performing regular inspections, routine maintenance, and minor repairs as needed;
  • Be knowledgeable in fire safety systems and ensure the safety of guests and staff by strictly adhering to fire code regulations.
  • Adhere to health and safety practices, standard operating procedures (SOPs), and ensure compliance with all company policies and procedures.
  • Carry out additional duties as requested by Maintenance Management to support overall operations.

Skills:

  • Excellent with troubleshooting and problem solving;
  • Basic knowledge of electrical, plumbing, HVAC, and carpentry systems;
  • Ability to operate and maintain hand and power tools safely;
  • Experience with equipment troubleshooting and repair;
  • Familiarity with preventive maintenance practices;
  • Ability to quickly identify issues and determine effective solutions;
  • Adaptability to handle a wide range of maintenance tasks;
  • Strong understanding of workplace safety protocols;
  • Knowledge of fire safety, health and safety regulations, and compliance standards;
  • Good verbal and written communication skills;
  • Ability to collaborate effectively with other departments;
  • Ability to prioritize tasks and manage time efficiently;
  • Capability to handle multiple tasks and work under minimal supervision;
  • Good manual dexterity and physical stamina;
  • Ability to lift heavy objects, stand, bend, and work in confined spaces;
  • Careful and thorough in inspections, repairs, and record-keeping; and
  • Courteous and professional when responding to guest or staff requests.

Experience/Qualifications:

  • Minimum of 5+ years hands-on experience in general maintenance within institutional or industrial building environments.
  • Proven experience with HVAC systems is required;
  • Experience in plumbing, electrical, and/or mechanical work is a strong asset;
  • Excellent problem-solving skills with a practical, solutions-oriented approach;
  • Strong verbal and written communication skills;
  • Ability to multi-task effectively and establish clear priorities;
  • High degree of resourcefulness, flexibility, and adaptability in a dynamic work environment;
  • Demonstrated ability to manage and prioritize a diverse workload efficiently; and
  • Ability to work shifts including days, evenings, weekends, holidays, and participate in on-call rotations as required.

How to Apply:

Qualified candidates, please send your resume. We thank all who apply however, only those considered for an interview will be contacted.

Niagara Clifton Group is an equal opportunity employer committed to building a diverse workforce. Niagara Clifton Group believes in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.

Job Types: Full-time, Permanent

Pay: From $21.00 per hour

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Vision care

Ability to commute/relocate:

  • Niagara Falls, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Carpentry: 3 years (preferred)
  • Plumbing: 3 years (preferred)
  • General Maintenance: 5 years (required)

Work Location: In person