Operations Manager

5 days ago

Edmonton, Alberta, Canada Wilsonart International Full time

Win at Wilsonart

At Wilsonart, we don't just make surfaces—we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care.

You'll be surrounded by teammates who take pride in their work and look out for one another. You'll have the chance to learn, grow and make a real impact, and you'll be part of a company that believes winning means helping you succeed at work and in life.

JOB SUMMARY

The Operations Manager oversees all aspects of inventory management, warehouse operations, and logistics coordination to ensure efficient and safe handling of products and timely delivery to customers. This role involves managing inventory levels, supervising personnel, maintaining safety standards, negotiating freight rates, and coordinating customer service operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Evaluate and maintain proper inventory levels for all products using automated computer system devices
  • Manage supervisory personnel.
  • Oversee and mange company customer service and operating metrics.
  • Oversee and manage the company warehouse safety program. Ensure that the warehouse receives passing grades on all safety inspections & audits. Ensure all employees are completing monthly safety trainings.
  • Train personnel as necessary.
  • Negotiate common carrier freight rates.
  • Oversee performance of basic human resource functions.
  • Oversee customer order entry, billing and Accounts Receivables.
  • Plan the work assignments.
  • Oversee scheduling of customer orders via established routes & company delivery vehicles.
  • Assist the needs of the customer.
  • Perform other tasks as required.
  • Maintain accurate and up to date customer pricing records within INFOR.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of the National Safety Code (NSC) and federal/provincial transportation regulations, provincial Occupational Health & Safety (OHS) regulations and applicable CSA safety standards and other pertinent rules governing work standards.
  • Knowledge of inventory systems and product inventoried.
  • Knowledge of warehousing and transportation functions.
  • Ability to communicate well in oral and written forms

MINIMUM REQUIREMENTS

EDUCATION:

  • Bachelor's degree required or equivalent combination of education and experience; 1yr experience may substitute for 1yr of degree

EXPERIENCE:

  • 4+ years

PHYSICAL REQUIREMENTS:Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment.

COMPENSATION:

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Wilsonart, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $85,000 - $115,000.

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