Client Service Representative

2 weeks ago

Woodstock ON NS C, Canada Ontario Full time

We are presently seeking a motivated individual for a Full Time Client Care Representative position for our hearing clinic in Woodstock.

The ideal candidate is someone who is mature with outstanding communication skills, who strives for excellent customer service, is courteous and prompt, professional and friendly, and enjoys working with a variety of populations in a fast paced setting.

RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

  • Managing the phone lines
  • Scheduling and confirming appointments
  • Converting prospective clients into appointments
  • Providing support to the Clinicians as required, updating internal database for every client interaction
  • Receiving and confirming hearing aid orders and repairs
  • Producing, filing and maintaining order of files
  • Processing mail and courier deliveries
  • Processing and submitting billing forms
  • Maintaining inventory and clinic supply levels
  • Cleaning and servicing hearing aids
  • OBJECTIVES:
  • Provide superior service to clients
  • Ensure professionalism in all communications with existing or potential clients
  • 100% accuracy of information provided to the client and in client files
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft Office (Excel, Word, Outlook)
  • Ability to adapt to change
  • Customer service driven

Job Type: Full-time

Salary: $20.00 /hour

Job Types: Full-time, Permanent

Salary:

COVID-19 precaution(s):

  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

Job Duties:

  • Answer incoming customer inquiries
  • Record and modify customer information within the database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

Work Remotely

  • No

Job Type: Full-time

Pay: From $41,600.00 per year

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Vision care

Work Location: In person

  • Client Service Representative

    1 week ago

    Woodstock, Canada Total Hearing Centre Full time

    We are presently seeking a motivated individual for a **Full Time Client Care Representative**position for our hearing clinic in Woodstock. **RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO**: - Managing the phone lines - Scheduling and confirming appointments - Converting prospective clients into appointments - Providing support to the Clinicians as required,...

  • Food & Beverage Representative

    2 weeks ago

    Woodstock, ON NS C, Canada Gateway Casinos & Entertainment Full time

    Job Type: Part-TimeWage: $19.82/hour The Gateway to Your FutureDo you like chatting and interacting with guests? Know how to have fun on the job, work well under pressure, juggle multiple demands in a team setting? If you like the flexibility of working evenings and weekends, in a fast-paced dining location. Put yourself in the heart of the action here at...

  • Client Service Representative

    3 days ago

    Sherwood Park, Alberta, TB C, Canada Pulse Veterinary Specialists & Emergency Full time

    Are you an individual passionate about providing exceptional client care?Do you have a passion for animals and a desire to get into the veterinary industry?Do you already have some veterinary clinic experience and are looking to be part of a new working culture that provides both exceptional care and a fun, warm family work environment?Are you looking to...

  • Technical Service Representative

    6 days ago

    Woodstock, Canada SAF-HOLLAND Canada Limited Full time

    Reporting to the National Sales Manager, you will work as a partner with the outside sales/service representatives to represent SAF-Holland and Haldex products. You will support the sales activities of the OEM, Fleet and Aftermarket Sales personnel in Canada by improving their product knowledge and technical skills. The Technical Service Representative...

  • Client Services Representative

    2 weeks ago

    Mississauga, ON LT H, Canada Data Communications Management Corp Full time

    Position: Client Services RepresentativeType: Full Time PermanentLocation: Mississauga, ON (Tristar)DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading...

  • Client Service Representative

    2 weeks ago

    Etobicoke, ON MA W, Canada Prince Edward Animal Clinic Full time

    Client Service Representative (CSR) — Prince Edward Animal Clinic (PEAC)Be the warm, trusted voice our clients rely on.Prince Edward Animal Clinic (PEAC) is an established, thriving, boutique, fear-free, privately owned small-animal practice located in a brand-new, state-of-the-art facility in Toronto's West End (Kingsway /Chestnut Hills area).We're...

  • Customer Service Representative

    4 days ago

    Woodstock, Canada Challenger Motor Freight Inc. Full time

    **Envision**: Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose - to...

  • Client Service and Support Representative

    4 weeks ago

    Burlington, ON, Canada Bilingual Source Full time €55,000 - €62,000

    Bilingual Order Management & Customer Service Representative (French required) Are you looking for long-term stability in a role where your attention to detail and bilingual skills make a daily impact? Our client is seeking a Bilingual Order Management & Customer Service Representative (French required) to join their team. You will manage the full order...

  • Client Service and Support Representative

    4 weeks ago

    Burlington, ON, Canada Bilingual Source Full time €55,000 - €62,000

    Bilingual Order Management & Customer Service Representative (French required) Are you looking for long-term stability in a role where your attention to detail and bilingual skills make a daily impact? Our client is seeking a Bilingual Order Management & Customer Service Representative (French required) to join their team. You will manage the full order...

  • Client Service Representative

    4 days ago

    Mississauga, ON LS R, Canada Consensus Group Full time

    Job OverviewWe are seeking a dedicated and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will serve as a primary point of contact for our clients, ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills, a solid understanding of customer...