Client Service Representative

58 minutes ago

Etobicoke ON MA W, Canada Prince Edward Animal Clinic Full time

Client Service Representative (CSR) — Prince Edward Animal Clinic (PEAC)

Be the warm, trusted voice our clients rely on.

Prince Edward Animal Clinic (PEAC) is an established, thriving, boutique, fear-free, privately owned small-animal practice located in a brand-new, state-of-the-art facility in Toronto's West End (Kingsway /Chestnut Hills area).

We're looking for an experienced, organized, compassionate CSR who loves supporting pets and guiding the people who care for them: someone who values relationship-based, continuity-driven care and takes pride in being a trusted part of an independent clinic.

Why Work at PEAC

  • Proudly privately owned and independent (not corporate-run)
  • Loyal, kind clients who value personalized care
  • Supportive, respectful, team-focused workplace
  • Modern, spacious, digital and tech-forward clinic
  • Fear-free, continuity-based medicine you can feel proud of

What You'll Do

  • Serve as the first point of contact for clients (in-clinic, phone, email, SMS)
  • Perform accurate patient triage using clinic protocols
  • Educate pet owners on the importance of science-based preventative care
  • Book appointments efficiently while balancing doctor and staff availability
  • Support patient admissions, discharges, referrals, and follow-ups
  • Handle insurance submissions and assist with inventory and invoicing
  • Educate pet owners on the value of pet insurance
  • Keep the client care space clean, organized, and welcoming
  • Communicate thoroughly, timely and accurately to support seamless team coordination
  • Be a dependable team member: presence at work matters

Who We're Looking For:

Experienced applicants only

  • 2+ years of veterinary clinic/hospital CSR / reception experience
  • Warm, calm, clear communicator
  • Excellent communication skills, including phone etiquette and active listening
  • Strong organization, prioritization, and time management
  • Comfortable working on Mac computers (EzyVet is a plus)
  • Passionate about client education and relationship-driven care
  • Reliable, consistent, and team-oriented

What We Offer

  • Competitive compensation based on experience and skill
  • Health & dental benefits (after probation)
  • CE allowance + paid CE days + uniforms
  • Veterinary services and products at cost
  • Healthy snacks always on hand (because CSRs run the clinic)
  • Opportunities for professional growth and expanding responsibilities in a privately owned, mentorship- and collaboration-driven clinic

Job Types: Full-time, Permanent

Pay: $24.00-$27.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Vision care

Experience:

  • Client Service Representative (Veterinary Clinic/Hospital) : 2 years (required)

Work Location: In person

  • Client Service Representative

    2 weeks ago

    Etobicoke, Canada Elite Marketing and Sales Full time

    **Elite Marketing & Sales** is actively seeking high-quality, self-motivated Client Service Representatives who are keen to learn and passionate about providing exceptional service to each customer. Our work environment values professionalism, diversity, inclusion, and the opportunity for career success. At **Elite**, we believe that authentic relationships...

  • Client Service Representative

    6 days ago

    Etobicoke, Canada Elite Marketing and Sales Full time

    **Elite Marketing & Sales** is actively seeking high-quality, self-motivated Client Service Representatives who are keen to learn and passionate about providing exceptional service to each customer. Our work environment values professionalism, diversity, inclusion, and the opportunity for career success. At **Elite**, we believe that authentic relationships...

  • Client Service Representative

    6 days ago

    Etobicoke, Canada Provincial Smart Home Services Full time

    **Position: Customer Services Representative** **Provincial Smart Home Services** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide...

  • Client Service Representative I

    2 weeks ago

    Etobicoke, Canada ADP Full time

    **Representative Client Service Majors** **At ADP we are driven by your success.** We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. **Insightful Expertise** is a core value at...

  • Client Services Representative

    20 minutes ago

    Markham, ON LT W, Canada FOSS NATIONAL LEASING Full time

    Welcome to FOSS — Where Values Drive Everything We DoFor over 60 years, the FOSS Auto Group has been a leader in the automotive industry, home to two trusted brands: Roy Foss and Foss National Leasing. Our success is driven by our incredible team. These are dedicated and passionate individuals who embody our core values daily, building a reputation for...

  • Client Service Representative Hourly

    17 minutes ago

    Etobicoke, Canada CIBC Full time

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...

  • Client Service Representative Hourly

    29 minutes ago

    Etobicoke, Canada CIBC Full time

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...

  • Customer Service Representative

    60 minutes ago

    Etobicoke, ON, Canada BGIS Full time

    Who We AreBGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320...

  • Client Service Representative

    34 minutes ago

    Ottawa, ON KB G, Canada Carling Animal Hospital Full time

    Client Service RepresentativeCarling Animal HospitalWe are a fast-paced veterinary clinic dedicated to providing exceptional care for our patients and outstanding service for their owners. We are seeking a friendly, organized, and dependable Client Service Representative (CSR) to join our team. This role is the first point of contact for our clients and...

  • IT Client Services Manager

    2 weeks ago

    Etobicoke, Canada Nuvollo Full time

    **Senior Client Services - IT Manager** The Client Services Manager is responsible for managing daily operations of the service desk, managing the client services team, representing the team internally and externally, and helping to ensure that the client services team is continually developing and improving. To meet these many demands, the Client Services...