Receptionist & Administrative Services

Employment Opportunity - Job Posting for Business Administration Department Receptionist & Administrative Services

For over a century, the Toronto Symphony Orchestra (TSO) has played a fundamental role in shaping and celebrating Canadian culture. The TSO's commitment to musical excellence and ability to spark connection remain as strong as ever. With a storied history of acclaimed concerts and recordings, Canadian and international tours, and impactful community partnerships, we are dedicated to engaging and enriching local and national communities through vibrant musical experiences.

Music Director Gustavo Gimeno brings an expansive artistic vision, intellectual curiosity, and sense of adventure to programming the 93-musician Orchestra that serves Toronto—one of the world's most diverse cities. The TSO performs over 100 concerts annually, offering a variety of programming from the classical to music composed in our time.

As a group of artists, teachers, and advocates who share the belief that music has the power to heal, inspire, and connect people from all walks of life, we engage audiences young and old through an array of community-access, health-and-wellness, and education initiatives including the TSO-affiliated Toronto Symphony Youth Orchestra—a tuition-free training program dedicated to cultivating the next generation of Canadian artists.

Symphony With Us at a concert at Roy Thomson Hall, or experience the TSO in your neighbourhood. Visit TSO.CA or

Reports To: Controller Status: Permanent Full-time Start Date: December 2, 2025 Salary Range: $45,000 to $52,000

Benefits: 100% company paid benefits including Telus-Health Employee Family Assistance program (provided after successful completion of the first three (3) months of employment); Company paid pension contributions provided after the completion of one year of employment; 3 weeks vacation prorated during the first year; and complimentary tickets to TSO concerts.

Position Summary:

Our Receptionist & Administrative Services acts as the first point of contact for employees, visitors and patrons. The incumbent will provide professional front-desk service, administrative support, and ensure the efficient daily operations of the office.

Major Duties and Responsibilities:

Front Desk & Customer Service

• Greet and welcome visitors in a friendly, professional manner
• Answer, screen, and direct incoming phone calls promptly and courteously
• Maintain a professional and organized reception area
• Receive, sort, and distribute incoming mail, packages, and deliveries
• Coordinate outgoing mail and courier services

Administrative Support

• Manage petty cash: handle disbursements, reconcile reports, and submit to Accounts Payable quarterly
• Reconcile the company's corporate credit card monthly and submit expense reports with receipts to Accounts Payable
• Track, log, and scan all donation cheques (TSO & TSF), mail TSF cheques to custodian
• Verify PS-processed Tessitura batches against cheques and cash received from patrons
• Track, log, and scan ticketing-related cheques and cash and forward to proper departments
• Prepare and mail A/P cheques and remittance advice to vendors
• Assist with onboarding new employees (e.g., prepare access cards, order business cards and prepare desk area and office signage).
• Maintain and update company contact lists and office directories
• Provide administrative support for company events and meetings, including:
• Ordering food and beverages
• Setting up and cleaning up meeting spaces
• Copying, scanning, and preparing materials
• Provide general administrative support to staff and other departments as needed

Office Coordination

• Monitor and replenish office and kitchen supplies; place service calls as required
• Submit service requests to property management for office repairs and maintenance
• Arrange document shredding services as needed
• Arrange document storage for all departments as required
• Maintain kitchen equipment (e.g., clean refrigerator, load/unload dishwasher, refill coffee machine, place service calls)

Additional Scope of Responsibility:

• Provides front-line support to staff, patrons, and external parties
• Ensures smooth daily office operations and professional communication
• Assists all departments with administrative and clerical support
• Handles confidential information with discretion
• Offers basic guidance to new employees, temporary staff, and volunteers on office processes
• Contributes to the organization's professional image through courteous and efficient service
• Other duties as assigned.

Experience & Qualifications:

• Post-secondary education (or equivalent combination of education and experience)
• Minimum 3–5 years of experience in a receptionist and administrative support role
• Previous experience in office coordination or facilities management is an asset
• Proficiency with MS Office Suite (Word, Excel) with 3 to 5 years work experience, knowledge of Google Suite and standard office equipment
• Strong organizational and multitasking skills with attention to detail
• Excellent interpersonal and communication skills, both written and verbal

How to Apply:

Please use the link below to submit your cover letter and résumé or go to and apply through the 'Apply Now' button. TSO will accept candidate submission until Tuesday, November 18th at 5:00 pm. Human Resources will contact qualified candidates as selected by the Hiring Panel. In-person interviews may begin on Tuesday, November 11th, 2025.

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TSO thanks all candidates for their interest, only those applicants selected for an interview will be contacted by Human Resources.

The Toronto Symphony Orchestra is committed to having a workforce that is reflective of the diversity of the City of Toronto and strongly encourages applications from all qualified individuals, especially those who can provide unique perspectives and contribute to a further diversification of ideas.

The TSO is committed to providing accommodations for people with disabilities. If you require accommodation, the TSO will work with you to meet your needs.

• Primarily office-based, with a standard Monday–Friday 9 am to 5 pm schedule.
• Regular interaction with staff, volunteers, patrons, and external parties.
• May involve occasional movement within the office or event spaces to support meetings, events, or deliveries.
• Occasionally moves office furniture, such as chairs and small tables, to accommodate meetings or office needs.
• Delivers boxes, mail, and supplies to staff members or the mailroom, requiring light to moderate lifting and carrying.